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JohnHawken
JohnHawken Calculating status...
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InDesign CS4 Mac starts but then freezes

Sep 20, 2012 3:55 PM

Indesign CS4 Mac starts up but freezes from there. Trying to open files or create new ones results in the filename appearing at the bottom of the Window drop-down menu, but the file doesnt appear on-screen.

 

The same result occurs when opening files using "Open Recent File" as well as double-clicking the file in Finder or using "Open With" in FInder.

 

It couldnt have picked a worse time to crap out - right in the middle of an urgent contract!! Dang Cleetus!!

 

Any suggestions - apart from re-installing the program?

 

 

Cheers,

John

423 Views   4 Replies   Latest reply: JohnHawken, Sep 23, 2012 5:00 PM
 
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  • Peter Spier
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    1. Peter Spier,
    Sep 20, 2012 4:00 PM   in reply to JohnHawken
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    Did you have two monitors hooked up before, and switch to one? It sounds like ID is remembering a widow position that is now off-screen.

     

    Try activating the Application Frame and see if they'll show as tabs, or trash your prefs. See Replace Your Preferences

     
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  • JohnHawken
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    2. JohnHawken,
    Sep 20, 2012 4:05 PM   in reply to Peter Spier
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    Hi Peter,

     

    Many thanks for your rapid and helpful repsonse!!

     

    Yes, I have been using two monitors, and am now just working off the laptop alone.

     

    I've just switched back to ID & found that it's now operating perfectly!! Go figure!

     

    Thanks for your suggestion - I'll check that out.

     

    Cheers,

    John

     
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  • JohnHawken
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    3. JohnHawken,
    Sep 23, 2012 4:30 PM   in reply to JohnHawken
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    Tried renaming InDesign Saved data and InDesign Defaults and restarting InDesign - that didnt seem to fix the problem -  after re-starting InDesign it seemed the program didnt write new versions of the files on re-start.

     

    Will head back to the office & connect to my 23" display & see if ID works OK with that - that would confirm that it's a screen pointing issue?

     

    Would re-installing ID help?

     

     

    Cheers,

    John

     
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  • JohnHawken
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    4. JohnHawken,
    Sep 23, 2012 5:00 PM   in reply to JohnHawken
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    Found that ID WAS opening files, but they were hidden behind other open application windows - only the ID tool bars - top and sides - would show when ID was the active application.

    However, once I minimised other open apps windows, ID's open windows "connected" with the ID active window, and remained connected - i.e. I could switch between apps and ID wouldnt "lose" hte open file's window.

     

    If anyone could make sense of that, I'd love to hear your widsom!!

     

    Cheers,

    John

     
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