After attempting to start up, I this error message:
Followed by this one:
I decided to try starting Photoshop to see if it would still start, and it did, but I received this error:
Basically, the entire purpose of this second monitor was for doing AE work, so not using it is not an acceptable way for me to get around this problem. If anyone has any suggestions as to how to fix this issue without having to disable the iGPU, I'd like at least some starting point.
The version is AE CS6 running on Windows 7 Ultimate 64-bit.
Display driver problems. We don't know what kind of graphics card you're using, but it's either got the wrong drivers or it's not supported. More system information please. Also make sure that you've run the updates for CS6.
Well, to use a second monitor with the iGPU, I had to install the Intel HD drivers alongside my graphics card drivers, which is when this problem started. So that's almost certainly the problem. Unfortunately, I can't uninstall them while still using my monitor. I have updated my discrete graphics drivers and it didn't change the problem, and have installed all AE updates.
My hardware is:
Radeon HD 6950
It seems to me that AE is trying to use the iGPU instead of the discrete GPU which is what is causing this problem.
Well, you have to decide which is more important to you. I would assume it's not an issue either way, though. I'm sure your AMD chip will happily feed the secondary PCI lane and the secondary monitor output when the iGPU is turned off. It will just require to push the right buttons in the BIOS and the AMD driver. I'm reasonably sure of that....
Even if we pretend that I don't have a valid reason for not running this monitor off my graphics card, the fact that AE won't even start when the Intel HD driver is installed is a fairly significant problem.
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