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Bryan Holland
Currently Being Moderated

"Can not Save <file name>" InDesign CS6 - Cloud---WTF!

Sep 19, 2012 10:03 PM

Tags: #save #not #indesign #cs6 #can

Hello anyone

 

This new Cloud Adobe CS6 is SO buggy.

not my first issue with it...

I am using

Cloud version of - but locally installed

Trial version of CS6 InDesign.


iMac - mountain lion 10.8.1

i7/12Gig RAM. SSD, and 1 T platter drive.

 

Anyway-

After many HOURS of InDesign work.

Many pages, lots of stuff.

 

I exported my work as PDF to send to my boss. Worked fine.

 

But I can't save the working file.

All Save menu items are grayed out.

The astericks is there in the window title.

When I just close the file- I am prompted to Save the file or lose my work.

I hit Save and get window

"can not save filename"

with no error code.

 

NOTHING!

 

This has happened twice. First time not a lot had been done to the file.

So I just re-started the iMac

 

This time I stand to lose some real work here.

 

Does this happen if I just use the free version!?!?!?!?

 

I will happily pay after my trial but if this is what the new CS6 has in store, then screw Adobe.

 

Can anyone help me???

 
Replies
  • Currently Being Moderated
    Sep 20, 2012 5:36 AM   in reply to Bryan Holland

    Moved to InDesign forum.

     
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  • Currently Being Moderated
    Sep 20, 2012 6:08 AM   in reply to Bryan Holland

    There's no difference in fuctionality between paid and free versions.

     

    There are two things worth trying, if you haven't already closed and lost the file. The first is to export to .idml, open that and see if you can save it with a new name: Remove minor corruption by exporting

     

    The second is riskier as it depends on ID's amazing file recovery after a crash. If the method above fails you haven't got a lot to lose, though, so here here's the next thing I would try:

     

    Force Quit Indesign. See Replace Your Preferences and use the manual method to replace the InDesign Defaults and InDesign SavedData files (and while you're at it, make a backup copy of the InDesign Recovery folder). Also see Adobe Forums: InDesign crashes at startup and delete the additional files in John's post. If you need to delete or copy hidden files and don't know how to access them, see Access hidden user library files | Mac OS 10.7 Lion

     

    When all that is done, restart InDesign. With luck, autorecovery will open the file again with not much missing and you can try to save it.

     
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  • Currently Being Moderated
    Sep 20, 2012 2:41 PM   in reply to Bryan Holland

    The "why" is hard to know. I'm glad it worked out.  Are you working across a network with a file? That's one major place where things can go bad.

     

    Many organizations use a network workflow, but the networks need to be rock solid. Much safer to keep the files you are writing and saving on the local hard drive if you can, then copy back to the network when you are done.

     
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  • Currently Being Moderated
    Sep 21, 2012 5:03 AM   in reply to Bryan Holland

    Bryan Holland wrote:

    I usually save to Dropbox to work on file from either iMac or air

    But this time: desktop.

    I hope you are moving the file from the dropbox (yeah, that's a network, and you're relying on an iffy internet connection) onto your Mac or PC before opening for editing, saving locally, then moving the new version back to the dropbox. Working directly from the dropbox is not a safe thing to do.

     
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  • Currently Being Moderated
    Sep 21, 2012 6:16 AM   in reply to Peter Spier

    I disagree. It's no different than working locally and having an auto backup.

     

    In fact, I usually work on current projects in a dropbox folder to protect them. Saved my neck a couple weeks ago when I overwrote a file. Went to DB on the web and chose the prior version for restoration.

     

    Saved me hours of work recreating the file.

     

    Bob

     
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  • Currently Being Moderated
    Sep 21, 2012 6:21 AM   in reply to Bob Levine

    ???? If the file you'd overwritten had been the one in the dropbox, how would that have helped you?

     

    I'm not saying don't store them there, I'm saying don't write directly to them in the dropbox from ID.

     
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  • Currently Being Moderated
    Sep 21, 2012 6:56 AM   in reply to Peter Spier

    That’s the point…I went to my Dropbox folder on the web and from there you can pick any version of the file that you’ve saved. I simply picked the previous version and it was instantly restored.

     

     

     

    I love Dropbox. It’s a backup and versioning tool all in one.

     

     

     

    I have no problem paying for the 100GB service and with all the referrals I got I’ve gotten to 132 GB for $9.99/month. Worth every dime.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Sep 21, 2012 7:31 AM   in reply to Bob Levine

    Does it do the version for you, or are you saving new versions yourself?

     

    I have to say I personally found Dropbox to be very clunky and annoying when I tried it, so I've not given it much of a chance. But I stand by my opinion that working on files over the internet is asking for trouble.

     
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  • Currently Being Moderated
    Sep 21, 2012 7:57 AM   in reply to Peter Spier

    Yes, it saves the versions for you.

     

     

     

    But the point here is that you’re not working over the internet. The file saves to a folder on your harddrive and after that is uploaded to the folder on the web. Any other computers that are sharing that folder are then synced from there.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Sep 21, 2012 8:02 AM   in reply to Bob Levine

    Ah. I guess I completely misunderstand Dropbox. Thanks for the clarification.

     
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  • Currently Being Moderated
    Sep 21, 2012 8:16 AM   in reply to Peter Spier

    For you? Anytime, my friend.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Sep 21, 2012 8:18 AM   in reply to Bob Levine

    Thanks, I'm feeling really old this week and in need of plenty of help.

     
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