I also tried the new version (11.4.402.278) of the flashplayer and hoped that adobe finally fixed the bug, but I think they fixed some other things, but the main issue is still present !
I'm wondering if adobe is still reading this thread !
Could someone from Adobe advise as to whether or not this latest version (11.4.402.278) was released to address the issue of IE9 crashing.
Adobe "released versions" page appears not to show this latest version and what has been fixed. Also under "known issues" for version .265 there is no mention of this IE9 problem.
Adobe... you are letting your user base down badly.
I 'm having the same problem. After updating to 11.4.402.265 IE9 has started crashing each time I use it. Following suggestions from Microsoft I
have disabled Flash from the add-ons list of IE and the problem has disappeared. I have then uninstalled 11.4.402.265 and installed 11.4.402.278, re-enabled Flash
and IE has started crashing again.
I confirm I use W7 Pro 64-bit. Now, how can I install 11.3.300.271 if it is not available on the Adobe download page?
There is an earlier post from the adobe employee telling you how to uninstall the version and what the versions are you can install that don’t have the bug. It may be worthwhile to read through the WHOLE thread than keep asking questions that have already been answered J
It's not a matter of reading/not reading the whole thread, it's a matter of how reinstate an older version of Flash. That said, this is what I had ALREADY done
That's why I'm asking for an alternative site. Doesn't Adobe keep older versions ?
Try downloading archived versions from here (you need to scroll down to see all versions).
@ M_Ikkerg - Here you go, these instructions will help. You will need to run the stand alone uninstaller, using the add/remove control panel will not be enough.
@ everyone else - We're hoping to have a version of Flash Player with a fix for this issue available to test next week. I'll keep this thread updated with info as becomes available.
The filename you should be downloading and installing is fp 11.3.300.271archive.zip and only after you have followed the uninstall procedures listed on the link I just posted
Agreed AliBaba010, but there is probably a problem with the oldapps site, because the link says 11.3.300.271 while the file it downloads says 11.4.408.278.
Anyway, I have solved through the adobe Flash Player archive page. Thanks anyway for your support.
The correct version is few links down there is double listing for 11.3.302.271. Also you need to use -force flag to get it installed.
Anyways, I chose to remove Flash completly from all systems, now IE is no longer crashing.
I installed version 11.3.300.271. After I rebooted my computer, I got a message saying "An update to Adobe Flash Player is available". How can I find out which version the updater wants to install?
The updater will always want to install the latest version. If its the normal quick updater message then all you can do is click "remind me later" which seems to hold it off for a few days. Keep doing this untill we have a known good working update.
Will adobe release an updated version this week as you stated in your message? If not do you know when an updated version will be available? I need to make a choice wether to roll-back or wait for an updated version. We have many users that have frequent IE crashes every day since version 11.4.402.265. I can confirm that version 11.4.402.278 does not fix the issue.
@everyone - Please give our 11.5 beta release a try and let us know if this resolves the problem. We believe this release should fix this bug and would like to know your results asap.
Just ran the update for 11.5 and unfortunately it did not resolve the crashing issue. Also note that the error we receive when we do in fact get one is a sysfader error. I will attach the image to this post. I'm now wondering if the problem is related to a MS windows update? I can pretty much recreate the error everytime using mail.yahoo.com.
Win XP Pro SP3 32bit
Java Version 6 Update 7
Error if you have trouble seeing it.
Sysfader: iexplore.exe Application Error
The instruction at "0x3cfefcac" referenced memory at "0x00000000". This memory could not be "read".
@INIT99: Did you have used the uninstaller first ?
By the way, your java version is really old.
Java 6 update 35
or Java 7 update 7
@SBJASBHerrema - Thanks for the update!
@INIT99 - Thanks for the heads up. If you disable Flash Player does this error stop occurring? Do you know if rolling back to 10.3 (or 11.3) fixes the issue for you? Finally, could you generate a crash dump and send it to email@example.com. Instructions for doing this are below:
I downloaded both the active X and plug-in installers for 11,5,500,80. I installed the active
X version, confirmed it seemed to work correctly in both 32 and 64 bit IE vesions, and then
installed the plug-in version for Firefox. I did not run the uninstaller first. Everything works
about as expected.
The only glitch is the overwriting of the top line of text during the animation in the Flash
player "about" page that occurs in both IE versions, but not Firefox, which is consistent
with previous behavior.
Win 7, 64 bit, Dell Optiplex 390.
I have rolled out version 11.5 to a couple of test users. They were using version 11.4.402.265. I tested with the site http://www.caltek.nl/ using the old version and when you click on "SLA INTRO OVER" IE9 with the latest cumulative update would crash. Rolled out 11.5 and tested with the same users and now it doesn't crash anymore. So I'm happy.
Further to my last e-mail saying everything was working fine, I've found a hitch. This isn't exactly a crash and it may simply be down to the status (beta) of this release. I use the HMRC software called 'Basic PAYE Tools' which runs on Flash. That may or may not mean anything to you depending upon where you're located (UK or US), but suffice it to say that this software is what I use to pay my employees and record their tax contribution directly to the UK Inland Revenue (HMRC - Her Majesty's Revenue and Customs). I think it checks to make sure I'm running the latest Flash version when it launches and was (when I downgraded to 11.3) complaining that it wasn't the latest. Consequently it disabled all Flash functions and left me with a very difficult to navigate HTML interface. Now with Flash 11.5 it doesn't complain, but sadly it also doesn't work. It just says that it is 'experiencing problems' and won't let me pay anybody. Naturally this is a bit of a concern for my staff (or will be when I tell them). The software is a free download from the HMRC website if you need to play with it to see what I mean, but I wonder if something still isn't quite right with 11.5.
This is a very handy, very cool, very simply to use bit of software which gives me the confidence that I am making the correct tax calculations. Not having it working is, well, a bit of a snag.