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I have problems installing the latest version of flash. I get the message that I have insufficient rights, although I have administrators rights.
I have tried to do the clean install as suggested in replies to other peoples questions with similar problems. However, the problem still remains.
Below the contents of the log file.
Can you help me with getting this problem fixed.
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0046 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl
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0069 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl
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=X====== M/11.4.402.278 2012-09-21+18-55-14.521 ========
=O====== M/11.4.402.278 2012-09-21+18-56-10.662 ========
0000 00000010 "C:\ProgramData\Adobe\AIH.f914f1a87c59e38961ab9bd46aec83e2ed019fcc\install_flash_player.exe" -install -iv 8 -au 0
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0003 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl
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0015 00000014 C:\windows\system32\Macromed\Flash\NPSWF32_11_4_402_278.dll
0016 00000015 C:\windows\system32\Macromed\Flash\FlashUtil32_11_4_402_278_Plugin.exe
0017 00000017 C:\windows\system32\Macromed\Flash
0018
=X====== M/11.4.402.278 2012-09-21+18-56-12.580 ========
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Do you happen to use an antivirus product called ThreatFire? If so, can you check for this file in quarantined items in the threat control tab and remove it if it's there?
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Thanks for your fast help. Indeed, I am using Threatfire, and removing the quarantined items resolved the problem for installing the latest flash player. However, since the intallation browsing pages using flash has been insanely slow, and in most cases after waiting a long time the flash-plug-in crashes. Therefore, although the installation was supposed to be a succes, in practice it has not helped at all. What can I do to fix this, and get back an acceptable browsing speed?
Just incase the install log may be of any help here:
=O====== M/11.4.402.278 2012-09-23+12-15-32.771 ========
0000 Re: insufficient permissions 00000010 "C:\ProgramData\Adobe\AIH.0af59f2aa5e5761b0d4ee91ca0ddfbd1f0405ee0\install_flash_player.exe" -install -iv 8 -au 0
0001 Re: insufficient permissions 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 Re: insufficient permissions 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 Re: insufficient permissions 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl
0004 Re: insufficient permissions 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 Re: insufficient permissions 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 Re: insufficient permissions 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 Re: insufficient permissions 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0008 Re: insufficient permissions 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 Re: insufficient permissions 00001036 Software\Opera Software/Last CommandLine 2
0010 Re: insufficient permissions 00001036 Software\Opera Software/Last CommandLine 2
0011 Re: insufficient permissions 00001036 Software\Opera Software/Plugin Path 2
0012 Re: insufficient permissions 00001036 Software\Opera Software/Plugin Path 2
0013 Re: insufficient permissions 00000014 C:\windows\system32\Macromed\Flash\NPSWF32_11_4_402_278.dll
0014 Re: insufficient permissions 00000015 C:\windows\system32\Macromed\Flash\FlashUtil32_11_4_402_278_Plugin.exe
0015 Re: insufficient permissions 00000017 C:\windows\system32\Macromed\Flash
0016 Re: insufficient permissions 00000019 C:\windows\system32\FlashPlayerCPLApp.cpl
0017 Re: insufficient permissions 00000022 C:\windows\system32\Macromed\Flash\FlashPlayerPlugin_11_4_402_278.exe
0018 Re: insufficient permissions 00000021 C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0019 Re: insufficient permissions 00000012
=X====== M/11.4.402.278 2012-09-23+12-15-38.010 ========
[private data removed]
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One addition to my previous post. The problems occur while using Firefox. In Chrome the problem does not occur.
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Could you try some of the troubleshooting steps listed here and let me know if they help? In particular, try temporarily disabling protected mode.
How do I troubleshoot Flash Player's protected mode for Firefox?