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kmussen
kmussen
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Why can't I log in with my Adobe ID on my tablet?

Feb 16, 2012 3:16 AM

Hey everybody

 

I hope somebody can help me. I'm trying to download eBooks on my new Samsung Galaxy Tab from a Danish online library. But I have to create an Adobe ID to do that, and authorize it with the reader on my tablet. I created an account, and got my Adobe ID and can perfectly log on to my account on my computer. I have also tried to login on acrobat.com and got an email with a link to activate my account. I did this, and still I’m able to login on my account on my computer.

 

But every time I try signing in with my Adobe ID on my tablet, the reader (Aldiko) tells me that the Adobe ID or password is wrong? But it is not wrong???

 

Why can't I use the Adobe DRM? It won’t let me log in?

3852 Views   6 Replies   Latest reply: marilie2805, Oct 30, 2012 7:00 AM
 
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  • 7ore
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    1. 7ore,
    Feb 16, 2012 7:52 PM   in reply to kmussen
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    I have the exact same problem. i have a galaxy tab 10.1 with android 3.2.

    I can login with the browser on the tab, but not with ebook, the program that is shipped with the tab. Usually I use Moon reader, as it is the best, but the support for adobe id is brand new and i havent tried it yet..

     
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  • 7ore
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    2. 7ore,
    Feb 17, 2012 1:59 PM   in reply to kmussen
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    As you had trouble with aldiko and I with eBook, I downloded Bluefire reader and tried with that. And it worked! I can authorize my tab in Bluefire. Might be worth to try it until this bug is fixed. (Still using moonreader for my other books though...

     
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  • kmussen
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    3. kmussen,
    Feb 18, 2012 8:24 AM   in reply to kmussen
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    Hey 7ore

     

    That actually worked! Now I can read eBooks with Bluefire - still weird that not any of the other readers works with the Adobe ID on my Galaxy Tab.

     
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  • s.j.schmid
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    4. s.j.schmid,
    Sep 21, 2012 5:45 PM   in reply to kmussen
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    i can' t believe it but after 3 hours of reading everything i could find on this subject i discovered the answer on accident: IT'S THE CLOCK!!!!! I know that it sounds crazy but go to settings and go to date and time and set it to the automatic date and time, even if it's the wrong time. after i did that, everything worked perfectly! aldiko accepted my adobe id and imported my purchased book happily.  i hope it is that easy for everyone, best of luck.

     
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  • 7ore
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    5. 7ore,
    Sep 21, 2012 9:50 PM   in reply to s.j.schmid
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    Thats useful. I hope you reported that bug to Aldiko too, so they can fix it.

     
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  • marilie2805
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    6. marilie2805,
    Oct 30, 2012 7:00 AM   in reply to kmussen
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    Hi all

    I have the Samsung Galaxy tablet. I downloaded the Kalahari app as well as Bluefire (on above recommendation) and neither wants to accpet my AdobeID for authorisation.

    Also as above, I also tried to change my clock settings - didn't work.

    I've now also asked Kalahari what they suggest.

    Any other possible solution?

    Thanks!

     
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