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SalindaJN
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Acrobat X Pro will not start

Sep 21, 2012 6:02 PM

Installed Acrobat X Pro from CS6 DVD onto Win7 computer. All other programs run fine but Acrobat will not start. Clicking on the Desktop Shortcut or in the Start Menu, nothing happens. PDF files will not open. Had Adobe Reader on the computer when I installed CS6 and that opened PDF files instead of Acrobat X Pro. I uninstalled Reader in hopes Acrobat would start, but it doesn't. Just installed the latest updates and still nothing. Tried Repair in the Uninstall program but still doesn't start. Do I need to Uninstall Acrobat X Pro and reinstall from the DVD?

 
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  • Currently Being Moderated
    Sep 22, 2012 1:09 AM   in reply to SalindaJN

    Have you checked your task bar for any "invisible" windows producing any buttons there? This strikes me as a case of the license agreement being drawn invisibly/ off screen and since you never confirm itr, Acro won't start. Perhaps resetting your graphics config might help, in case you e.g. had a 2 monito setup, but removed one of the monitors. Otehr than that this could be anything from UAC to security tools blocking stuff.... We realyl cannot know and a reinstall likely won't fix that particular issue, either.

     

    Mylenium

     
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