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TommyD3
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Project Files constantly becoming Corrupt - CS6

Sep 22, 2012 6:10 PM

Tags: #pro #premiere #cs6 #corrupt #project

Hi,

 

I need all the help I can get. Ever since I've started editing on Premiere Pro CS6 (switch from FCP7) I've constantly run into the same problem. For every single project I have worked on, at least twice the project file will spontaneously become corrupt. There are no warning signs, it just happens at random when I open the project. I end up opening one of the auot saves but will usually lose time, and I should not have to rely on these backups as an everyday thing.

 

I've tried everything I can think of, I've gone so far as to load new harddrives in to my system. I've done fresh install of my OS (10.8.2) and fresh installs of the Creative Cloud. We use CS 5.5 at work with no problems and I've used PPro on and off since the very first Creative Suite and have never encountered an error such as this.

 

I've had absolutely no problems with After Effects, Photoshop, or Illustartor. Only PremierePro

 

Thanks.

 

 

Here are my hardware specs:

MacbookPro (10.8.2)

2.4GHz Intel Core 2 Duo

GeForce 320M 256MB

6GB RAM

120GB SSD (Holds only OS & Software)

720GB HDD (scratch disk)

 

Codecs: both H.264 and ProRes at 1080/24p

1400 Views   16 Replies   Latest reply: tsdavis369, Mar 9, 2013 4:43 PM
 
Replies
  • Bill Engeler
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    1. Bill Engeler,
    Sep 22, 2012 11:10 PM   in reply to TommyD3
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    You might check your computer's RAM. I had a similar problem, and it was due to a bad stick. I don't know Mac, but I'm sure there are free utilities you can run for a few hours to test the memory.

     
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  • TommyD3
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    2. TommyD3,
    Sep 23, 2012 10:05 AM   in reply to Bill Engeler
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    This morning I was wondering if it might be the RAM but since it hasn't affected Photoshop or AE I didn't think twice about it. I'll definetly try and trouble shoot it. Thanks!

     

    **Update**

     

    Ran some Memory test utilities and all of them came up clean. Any more possibilites that I could've over looked?

     
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  • TommyD3
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    3. TommyD3,
    Sep 23, 2012 2:14 PM   in reply to TommyD3
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    So evidently my problem is becoming even more frequent now. Literally almost every other time I open Premiere it crashes saying it's encountered an error.

     
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  • tsdavis369
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    4. tsdavis369,
    Mar 1, 2013 7:45 AM   in reply to TommyD3
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    The fix Adobe gave me was as follows (these are for a Mac but I'm sure archeticure would be similar on a PC)

     

    Go > Go to Folder > ~/Library/Preferences/Adobe

     

    Now you will see a collective of folders for whichever adobe suite you have. Go to Premiere Pro and the next folder you should have should be labeled "6.0" change that to "60_old" or some random different label. Try opening up your original project (not the recovery proj) and see if that helps.

     
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  • shuenwang
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    5. shuenwang,
    Mar 6, 2013 11:00 PM   in reply to tsdavis369
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    My folder was in Documents/Adobe/Premiere/6.0

     

    But the tip didn't work for me =/

     
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  • tsdavis369
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    6. tsdavis369,
    Mar 7, 2013 9:49 AM   in reply to shuenwang
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    That's a different file structure. Are you on Mac or PC?

     
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  • shuenwang
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    7. shuenwang,
    Mar 7, 2013 10:13 AM   in reply to tsdavis369
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    I'm on Mac (OSX Mountain Lion). Is something wrong with my setup?

     
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  • Kevin Monahan
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    8. Kevin Monahan,
    Mar 7, 2013 12:24 PM   in reply to shuenwang
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    What kind of media are you using?

     
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  • tsdavis369
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    9. tsdavis369,
    Mar 7, 2013 3:58 PM   in reply to shuenwang
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    No you're setup is probably correct there is just a difference between the Adobe folder in your documents and the adobe folder in your preferences. Finder > Go > Go to folder > ~Library/Preferences/Adobe and see if that helps.

     
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  • shuenwang
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    10. shuenwang,
    Mar 7, 2013 7:25 PM   in reply to Kevin Monahan
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    Hi, I'm using red giant magic bullet plugins & Canon 600d .mov files straight out of the camera

     
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  • shuenwang
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    11. shuenwang,
    Mar 7, 2013 7:50 PM   in reply to tsdavis369
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    Ah, yes, found it. You are correct. I tried it but no luck yet.

     
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  • tsdavis369
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    12. tsdavis369,
    Mar 7, 2013 9:44 PM   in reply to shuenwang
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    Are you using any other Red Giant plug-ins? Colorista, Lut Buddy, etc? I've found most of them crash my system. InstantHD, denoiser II, Looks and Grinder are the only ones I can have installed with out crashing premiere for some unknown reason.

     
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  • shuenwang
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    13. shuenwang,
    Mar 8, 2013 8:08 AM   in reply to tsdavis369
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    Interesting....I have colorista, mojo, and looks. I've seen other threads about some problem beteween red giant plugins and adobe premiere. After they crash your system, do your files get corrupted?

     
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  • tsdavis369
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    14. tsdavis369,
    Mar 8, 2013 9:23 AM   in reply to shuenwang
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    Mine did. It was giving me a "serious error" and then crash the project. Soon as I uninstalled colorista it would open the same projects again.

     
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  • shuenwang
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    15. shuenwang,
    Mar 9, 2013 12:12 PM   in reply to tsdavis369
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    I feel like mine had some similar issues going on. I won't even bother installing colorista for the time being just to be safe. Anyways thanks for your help, maybe one day this will be solved for good.

     
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  • tsdavis369
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    16. tsdavis369,
    Mar 9, 2013 4:43 PM   in reply to shuenwang
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    Good luck to you. I hope you have an easier time then me. I've resorted to cutting in FCPx until I can go 2 projects without a corruption

     
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