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FCR-Geilnau Calculating status...

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After Sync and rename, project can not open

Sep 21, 2012 5:37 AM

Tags: #ipad #photoshop_touch #cant'_open #synchronisation #renamed_document

Hi Folks and Cracks,

i'd made a psdx-File at my iPad (2nd Generation) and synchronized with ACCloud. At my PC (using Firefox in latest release) i'd saw the file wasn't named yet and renamed it with an CamelCase-Filename. Just a couple of minutes later, i had to reopen the file on my iPad and got the message "Projekt kann nicht geöffnet werden - dies ist kein gültiges Photoshop Touch-Projekt" wich means in english: "Project can not be opened - this is not a valid Photoshop Touch project".

I swear: I've just renamed it

Any hints or conclusions why that happend and how can i fixed it?!

424 Views 4 Replies Latest reply: Ken G. Rice, Sep 25, 2012 8:51 AM

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1. David__B,

Sep 21, 2012 10:06 AM in reply to FCR-Geilnau

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When you renamed it did you keep the .psdx on the end of the file name? Not including that when you renamed it might cause that?

-Dave

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2. FCR-Geilnau,

Sep 22, 2012 12:23 AM in reply to David__B

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A very good indication - should encounter more seekers to this thread on the same effect!

But i know how important the file extensions are and have kept the "psdx"-Extensions as it was.

So, i had only renamed from "untitled.psdx" into an "mobilesupdates.psdx" - and it happend, that the file is not opend at the iPad - only after a rename in Firefox-Browser!

If you interessted in and you have an iPad, you can have a view at the File under here - it is nothing specialy nice, just a finger exercise, but it would be sad to lose this work (until it's unfinished).

Any other hints?

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3. Ken G. Rice,

Sep 22, 2012 7:50 PM in reply to FCR-Geilnau

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To save your current work click on the button to download it from your Mac or Win computer's browser. The downward button is the downard-pointing arrow just to the left of the sidebar.

Try renaming it and uploading it. You should now be able to open the file in Photoshop Touch.

Update
I downloaded your file from by Mac browser and then uploaded it into my account. I then launched PS Touch on my iPad and see the file. When I try to open it I just get a progress spinner and need to kill PS Touch to recover usage of PS Touch. I will file an issue with the PS Touch team for them to investigate the issue.

Please email me your Adobe ID email at kenrice@adobe.com.

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4. Ken G. Rice,

Sep 25, 2012 8:51 AM in reply to Ken G. Rice

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@FCR-Geilnau - We have repaired your file and I have shared it here https://creative.adobe.com/share/7277cb63-ea2c-40b6-8b84-fae5346c9868. It turns out the index of the select layers was lost during saving. The PS Touch team has fixed this error. Do you have any more files with this error? If so email me at kenrice@adobe.com. The PS Touch team would like to investigate further to determine the root cause.

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