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Annatheo7
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Adobe photoshop lightroom won't install on my Mac - error can not open file

Sep 22, 2012 11:50 AM

Adobe Photoshop Lightroom4 will not install on my Mac. "Error can not open file" when trying to open will installer. If I cannot get it to work I would like to return product.

760 Views   4 Replies   Latest reply: Annatheo7, Sep 23, 2012 2:05 PM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Sep 22, 2012 2:20 PM   in reply to Annatheo7
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    What version of Mac OS are you using?  What is the exact name of the file which you are double clicking on?  If you right click on the file and select Get Info what does it state under the Open With section?

     
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  • Annatheo7
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    2. Annatheo7,
    Sep 22, 2012 9:05 PM   in reply to Jeff A Wright
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    I have a MacBook Pro A1260. The file name is: Adobe Photoshop Lighroom 4.pkg. It says Open with Installer (default).

     
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  • Jeff A Wright
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    3. Jeff A Wright,
    Sep 23, 2012 1:46 PM   in reply to Annatheo7
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    If you go to the Apple Menu>About This Mac it should tell you the version of Mac OS there.

     
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  • Annatheo7
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    4. Annatheo7,
    Sep 23, 2012 2:05 PM   in reply to Jeff A Wright
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    Mac OS X version 10.5.8

     
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