Sorry English is not my native language.
I am run Photoshop CS6 Extended 64-bit (from design premium) on Windows 7, 64-bit with 8GB RAM.
When I first start PS, it looks like it freeze on the text "Measuring Memory". If I wait for about 30 seconds, it will eventually load and everything works fine. No issues with Save for Web or anything.
I have read the other threads on this and tried all of these solutions:
This happen when I first run Windows, so lack of RAM is not the issue. I have no printers, other hard drive, or remote network drive attached to machine. Scratched disk is set to the boot disk (C:\)
If it help, Illustrator CS6 and InDesign CS6 load normally.
Do you have any suggestions to fix this? Thank you!
Congratulations on having such a huge amount of memory that it takes 30 seconds to measure it all! Just kidding - sorry.
You've done all the things a reasonable person would do... Some other things I might suggest are:
1. Check to ensure your display driver is up to date - go to the web site of the maker of your video card, not Microsoft.
2. Try disabling the Use Graphics Processor setting in Edit - Preferences - Performance, and restart Photoshop.
3. Remove any 3rd party plug-ins (reinstall won't remove plug-ins, so I thought I'd mention it).
4. Check to see if you have the same behavior with the 32 bit Photoshop as the 64 bit Photoshop.
I'm having the same problem as OP describes, which started occurring after I put a new, additional hard drive into the computer. I tried 64bit vs 32bit and found that the latter didn't have the same problem - any thoughts as to what that might imply, and what would be good to troubleshoot from there?..
Measuring memory gets the installed RAM, and checks all mounted hard drives to see how much space is available (to see if the app can continue booting).
If something is wrong with your hard drives, an extern drive, or a network drive - it could take a while.
Normally, it takes under a second.
Longer than that means that something is wrong with your drives.
Is it just spinning down to save power, and now it's having to spin up when you start Photoshop? That does take time.
You can change your system settings to keep it from spinning down in the first place, or to remain on a lot longer before spinning down.
Noel - I checked that, but I don't think it's the problem. The drive is not set to spin down for power saving; as well, even if I let Photoshop open (wait for the "measuring memory" to complete), close it, then open it again, the same problem persists.
For the record, I'm on Windows 7 64 bit with 8 GB RAM; my primary HD is solid state, where both Windows and Photoshop reside. I originally had one other HD, at which point Photoshop had no issues: it opened very quickly. The problems started showing up after I put in a second additional drive.
I have this same "measuring memory" 1-2min hangup when opening Photoshop CS6 (win7 64), but only if Premiere is already open.
Not sure if this helps the overall issue or not, but there you go!
One question, that I would pose, would be how much memory is allocated to PS in Edit>Preferences?
Premiere IS a memory hog, but only when working. It is also usually good at releasing memory, when not working.
On my laptop, with XP-Pro, and a fixed Page File of about 10GB on a separate HDD, and only 4GB of installed RAM, I constantly run PrPro, PS, Encore, and maybe even AE. Not one memory issue. Obviously, only one Adobe program is up and running, and the others are minimized.
Hm-m. With PrPro, as of CS 5, depending on the settings, and the GPU, it CAN chew up a lot of video memory with MPE in a CUDA enabled card, or, as of CS 6, OpenGL in certain Mac's.
Interesting observation, and one that I would not have immediately thought about.
I found my issue! It wasn't the new drive; it was actually an over-zealous firewall blocking a connection that Photoshop was attempting to make to 127.0.0.1 during the "measuring memory" phase. As mentioned, this wasn't a problem in the past - maybe it came with a recent update?
So there's a thing to check, for anyone else experiencing this issue.
127.0.0.1 is localhost (a loopback to the same machine, for communicating with other applications).
If a firewall is blocking that, the firewall has some serious problems.
But thanks for letting us know, now we can do some additional investigation.
That measuring memory issue happens whenever something is blocking Photoshops abillity to connect to the internet - most probably a result of a Firewall blocking that access.
But for whatever reasons Photoshop needs to connect to the internet to measure the memory , it just works fine if you adjust your Firewall settings ...
Had the same issue with CS6 64-bit on Windows 8.1. Resolved it by going to Control Panel > Windows Firewall > Allow an app or feature through Windows Firewall > Change Settings > Allow another app..., then browsed to Adobe Photoshop CS6 (C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe). Made sure Domain, Private and Public was checked.