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bobwilky
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insufficient privaliges

Sep 22, 2012 6:57 AM

unable to install flashplayer due to insufficient prialiges although logged on as administrator.

Bob wilky

2416 Views   16 Replies   Latest reply: Hitomi Kudo, Oct 4, 2012 1:26 PM
 
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  • Mylenium
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    1. Mylenium,
    Sep 22, 2012 7:39 AM   in reply to bobwilky
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    Flash Player Help | Installation problems | Flash Player | Windows

     

    Mylenium

     
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  • bobwilky
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    2. bobwilky,
    Sep 22, 2012 12:46 PM   in reply to Mylenium
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    Have tried everything on that help page to no avail.

    Bob wilky

     
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  • Jeff A Wright
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    3. Jeff A Wright,
    Sep 22, 2012 2:11 PM   in reply to bobwilky
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    Moving this discussion to the Installing Flash Player forum.

     
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  • Pat Willener
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    4. Pat Willener,
    Sep 22, 2012 8:22 PM   in reply to bobwilky
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    "prialiges"?

     
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  • Pat Willener
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    5. Pat Willener,
    Sep 22, 2012 8:23 PM   in reply to bobwilky
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    What is your operating system & version?

     

    What is your web browser?

     

    Please post your FlashInstall.log file.

     
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  • bobwilky
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    6. bobwilky,
    Sep 23, 2012 4:45 AM   in reply to Pat Willener
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    I am running vista home with sp2 and my browser is IE9. Dont understand about Flashinstall.log file where it is or what it is. Would be grateful for assistance.

    Bob wilky.

     
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  • Sunil_Bhaskaran
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    7. Sunil_Bhaskaran,
    Sep 23, 2012 10:41 PM   in reply to bobwilky
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    Bob,

     

    The following post has the information on finding Flash Player installation log file: http://forums.adobe.com/thread/900591

     

    Thanks,

    Sunil

     
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  • bobwilky
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    8. bobwilky,
    Sep 24, 2012 11:59 AM   in reply to Sunil_Bhaskaran
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    There is no installation log file in that flash folder I have checked and checked but no file what am I doing wrong?

    regards

    bob wilky.

     
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  • SuzyQLowden
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    9. SuzyQLowden,
    Sep 24, 2012 1:59 PM   in reply to bobwilky
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    I have been having the identical problem with my windows xp 32bit in IE & firefox.here is a copy of my flashinstall log:

    =O====== M/10.1.53.64 2010-06-13+08-05-23.015 ========

    0000 [I] 00000010 "C:\Documents and Settings\Compaq Xp\Desktop\install_flash_player_ax.exe"

    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2

    0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx

    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe

    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.dll

    =X====== M/10.1.53.64 2010-06-13+08-06-12.031 ========

     

    =O====== M/10.1.53.64 2010-08-16+16-31-09.921 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe" -update activex

    0001 [I] 00000011 0

    =X====== M/10.1.53.64 2010-08-16+16-40-28.000 ========

     

    =O====== M/10.1.82.76 2010-08-16+16-40-28.000 ========

    0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 0

    0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10i.ocx

    0002 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe

    0003 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll

    =X====== M/10.1.82.76 2010-08-16+16-45-46.390 ========

     

    =O====== M/10.1.82.76 2010-09-21+14-56-57.328 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe" -update activex

    0001 [I] 00000011 0

    =X====== M/10.1.82.76 2010-09-21+14-58-36.500 ========

     

    =O====== M/10.1.85.3 2010-09-21+14-58-36.515 ========

    0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\3.dir\InstallFlashPlayer.exe" -iv 0

    0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx

    0002 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe

    0003 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll

    =X====== M/10.1.85.3 2010-09-21+15-00-09.312 ========

     

    =O====== M/10.1.85.3 2010-11-07+15-58-28.140 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

    =X====== M/10.1.85.3 2010-11-07+15-58-47.984 ========

     

    =O====== M/10.1.85.3 2011-02-20+19-21-55.375 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

    =X====== M/10.1.85.3 2011-02-20+19-22-17.500 ========

     

    =O====== M/10.1.85.3 2011-03-05+19-01-16.796 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

    =X====== M/10.1.85.3 2011-03-05+19-01-56.234 ========

     

    =O====== M/10.1.85.3 2011-03-12+06-52-07.718 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

    =X====== M/10.1.85.3 2011-03-12+07-06-18.328 ========

     

    =O====== M/10.1.85.3 2011-03-24+15-29-08.000 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

    =X====== M/10.1.85.3 2011-03-24+15-48-25.796 ========

     

    =O====== M/10.1.85.3 2011-03-31+16-26-57.062 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

    =X====== M/10.1.85.3 2011-03-31+16-34-41.546 ========

     

    =O====== M/10.1.85.3 2011-04-08+17-10-52.171 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

    =X====== M/10.1.85.3 2011-04-08+17-13-53.906 ========

     

    =O====== M/10.1.85.3 2011-04-23+15-31-54.546 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

    =X====== M/10.1.85.3 2011-04-23+15-47-11.375 ========

     

    =O====== M/10.3.181.14 2011-05-13+06-39-15.187 ========

    0000 [I] 00000010 "C:\Documents and Settings\Compaq Xp\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpUpdateax\fpUpdateax.exe"

    0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx 20

    0002 [I] 00000018

    0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx 20

    0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10q.ocx

    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe

    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.dll

    0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    =X====== M/10.3.181.14 2011-05-13+06-40-07.421 ========

     

    =O====== M/10.3.181.14 2011-06-02+16-27-32.906 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/10.3.181.14 2011-06-02+16-41-04.421 ========

     

    =O====== M/10.3.181.14 2011-06-09+14-56-44.812 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/10.3.181.14 2011-06-09+14-56-51.562 ========

     

    =O====== M/10.3.181.14 2011-06-16+16-13-00.156 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/10.3.181.14 2011-06-16+16-13-08.703 ========

     

    =O====== M/10.3.181.14 2011-06-23+16-14-40.687 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

    =X====== M/10.3.181.14 2011-06-23+16-24-42.203 ========

     

    =O====== M/10.3.181.14 2011-06-30+14-47-19.890 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

    =X====== M/10.3.181.14 2011-06-30+14-48-55.828 ========

     

    =O====== M/10.3.181.14 2011-07-08+18-39-20.937 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/10.3.181.14 2011-07-08+18-39-26.312 ========

     

    =O====== M/10.3.181.14 2011-07-15+14-39-45.250 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

    0001 [I] 00000011 0

    =X====== M/10.3.181.14 2011-07-15+15-06-35.812 ========

     

    =O====== M/10.3.181.26 2011-07-15+15-06-35.953 ========

    0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\B.dir\InstallFlashPlayer.exe" -iv 0

    0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10t.ocx

    0002 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe

    0003 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.dll

    0004 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0005 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

    =X====== M/10.3.181.26 2011-07-15+15-07-04.296 ========

     

    =O====== M/10.3.181.26 2011-08-12+15-59-56.437 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe" -update activex

    0001 [I] 00000011 0

    =X====== M/10.3.181.26 2011-08-12+16-04-41.359 ========

     

    =O====== M/10.3.183.5 2011-08-12+16-04-41.718 ========

    0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\5.dir\InstallFlashPlayer.exe" -iv 0

    0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10t.ocx 20

    0002 [I] 00000018

    0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10t.ocx 20

    0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx

    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe

    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.dll

    0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0008 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0009 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

    =X====== M/10.3.183.5 2011-08-12+16-36-09.218 ========

     

    =O====== M/10.3.183.5 2011-09-23+19-58-22.187 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

    =X====== M/10.3.183.5 2011-09-23+20-11-27.281 ========

     

    =O====== M/10.3.183.5 2011-10-01+15-43-40.468 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

    =X====== M/10.3.183.5 2011-10-01+15-43-44.484 ========

     

    =O====== M/10.3.183.5 2011-10-08+15-18-04.843 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

    =X====== M/10.3.183.5 2011-10-08+18-12-52.828 ========

     

    =O====== M/10.3.183.5 2011-10-19+23-13-49.640 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/10.3.183.5 2011-10-19+23-35-57.593 ========

     

    =O====== M/10.3.183.5 2011-10-26+14-41-49.796 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/10.3.183.5 2011-10-26+16-42-35.734 ========

     

    =O====== M/10.3.183.5 2011-11-03+16-07-56.046 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

    =X====== M/10.3.183.5 2011-11-03+16-23-40.484 ========

     

    =O====== M/10.3.183.5 2011-11-10+16-37-05.312 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

    0001 [I] 00000011 0

    =X====== M/10.3.183.5 2011-11-10+18-21-05.093 ========

     

    =O====== M/11.0.1.152 2011-11-10+18-21-05.156 ========

    0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\F.dir\InstallFlashPlayer.exe" -iv 0

    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

    0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0004 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx 5

    0005 [I] 00000018

    0006 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx 5

    0007 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx

    0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe

    0009 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll

    0010 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

    =X====== M/11.0.1.152 2011-11-10+18-22-59.750 ========

     

    =O====== M/11.0.1.152 2011-11-17+10-24-02.953 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2011-11-17+10-24-08.062 ========

     

    =O====== M/11.0.1.152 2011-11-24+18-28-33.984 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2011-11-24+19-37-07.046 ========

     

    =O====== M/11.0.1.152 2011-12-01+15-55-24.718 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2011-12-01+15-55-38.687 ========

     

    =O====== M/11.0.1.152 2011-12-08+09-24-21.500 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2011-12-08+10-34-00.640 ========

     

    =O====== M/11.0.1.152 2011-12-15+20-26-16.500 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2011-12-15+20-26-59.343 ========

     

    =O====== M/11.0.1.152 2011-12-22+23-52-55.000 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2011-12-22+23-55-53.828 ========

     

    =O====== M/11.0.1.152 2012-02-19+18-11-57.578 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-02-19+18-12-03.609 ========

     

    =O====== M/11.0.1.152 2012-02-26+21-57-41.250 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-02-26+21-59-09.984 ========

     

    =O====== M/11.0.1.152 2012-03-04+17-14-15.359 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-03-04+17-14-21.031 ========

     

    =O====== M/11.0.1.152 2012-03-12+01-26-53.984 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-03-12+01-32-00.140 ========

     

    =O====== M/11.0.1.152 2012-03-20+20-20-48.968 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-03-20+20-21-12.687 ========

     

    =O====== M/11.0.1.152 2012-03-26+15-07-38.546 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-03-26+18-05-24.484 ========

     

    =O====== M/11.0.1.152 2012-04-04+14-53-01.687 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-04-04+16-14-06.109 ========

     

    =O====== M/11.0.1.152 2012-03-02+02-24-13.234 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-03-02+02-26-11.250 ========

     

    =O====== M/11.0.1.152 2012-04-07+02-44-39.953 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2012-04-07+02-45-35.078 ========

     

    =O====== M/11.0.1.152 2012-05-26+16-58-51.984 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-05-26+16-59-20.656 ========

     

    =O====== M/11.0.1.152 2012-05-30+20-50-07.062 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-05-30+20-50-50.421 ========

     

    =O====== M/11.0.1.152 2012-07-08+13-30-30.148 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-07-08+13-36-45.304 ========

     

    =O====== M/11.0.1.152 2012-07-09+15-50-39.328 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-07-09+16-25-46.687 ========

     

    =O====== M/11.0.1.152 2012-07-16+17-06-51.187 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2012-07-16+17-07-06.109 ========

     

    =O====== M/11.0.1.152 2012-07-25+00-28-22.421 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2012-07-25+00-28-52.875 ========

     

    =O====== M/11.0.1.152 2012-08-06+18-05-57.203 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2012-08-06+18-06-04.296 ========

     

    =O====== M/11.0.1.152 2012-08-14+14-03-59.406 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2012-08-14+14-04-14.125 ========

     

    =O====== M/11.0.1.152 2012-08-21+14-26-01.375 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2012-08-21+14-26-17.390 ========

     

    =O====== M/11.0.1.152 2012-08-28+15-28-03.109 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2012-08-28+15-28-23.343 ========

     

    =O====== M/11.0.1.152 2012-09-04+15-27-39.218 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    0001 [E] 00001039

    =X====== M/11.0.1.152 2012-09-04+15-42-37.625 ========

     

    =O====== M/11.0.1.152 2012-09-12+20-54-57.843 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-09-12+20-55-15.546 ========

     

    =O====== M/11.0.1.152 2012-09-20+15-40-28.609 ========

    0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

    =X====== M/11.0.1.152 2012-09-20+15-43-32.468 ========

     

    =O====== M/11.4.402.278 2012-09-22+23-13-34.156 ========

    0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.c5f0f381bbe6b338be5964e79e9a9878f621cc0f\install_flash _player_ax.exe" -install -iv 8 -au 0

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0002 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

    0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.e xe

    0004 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.d ll

    0005 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0006 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

    =X====== M/11.4.402.278 2012-09-22+23-13-47.328 ========

     

    =O====== M/11.4.402.278 2012-09-22+23-27-00.921 ========

    0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.2e3c15099aca1c812eb056ba5fca11e6c176edbb\install_flash _player_ax.exe" -install -iv 8 -au 0

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 2

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    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.e xe

    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.d ll

    0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

    =X====== M/11.4.402.278 2012-09-22+23-27-08.281 ========

     

    =O====== M/11.4.402.278 2012-09-22+23-56-28.671 ========

    0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.9ed209efe7b2f32cce7744760b354fa3efe366cf\install_flash _player_ax.exe" -install -iv 8 -au 0

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 2

    0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.e xe

    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.d ll

    0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

    =X====== M/11.4.402.278 2012-09-22+23-56-41.468 ========

     

    =O====== M/11.4.402.278 2012-09-23+00-33-32.203 ========

    0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.67e1a00def4881f9d2439a4715a8cd8b246958f0\install_flash _player_ax.exe" -install -iv 8 -au 0

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

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    0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.e xe

    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.d ll

    0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

    =X====== M/11.4.402.278 2012-09-23+00-33-44.687 ========

     

    =O====== M/11.4.402.278 2012-09-23+17-41-52.687 ========

    0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.67e1a00def4881f9d2439a4715a8cd8b246958f0\install_flash _player_ax.exe" -install -iv 8 -au 0

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

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    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.e xe

    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.d ll

    0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

    =X====== M/11.4.402.278 2012-09-23+17-41-57.312 ========

     

    =O====== M/11.4.402.278 2012-09-23+23-21-20.593 ========

    0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.67e1a00def4881f9d2439a4715a8cd8b246958f0\install_flash _player_ax.exe" -install -iv 8 -au 2

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

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    0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.e xe

    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.d ll

    0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

    =X====== M/11.4.402.278 2012-09-23+23-21-30.421 ========

     

    =O====== M/11.4.402.278 2012-09-24+02-23-52.468 ========

    0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.e9b8c0925cec920bcdd929236d1e07e771cedbd2\install_flash _player_ax.exe" -install -iv 8 -au 0

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 57

    0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

    0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.e xe

    0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.d ll

    0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

    =X====== M/11.4.402.278 2012-09-24+02-23-56.906 ========

     

    =O====== M/11.4.402.278 2012-09-24+02-41-50.218 ========

    0000 [I] 00000010 "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{EF67E727-9BA3-48B5-A7E9-9F7C5D22 C08D}\InstallFlashPlayer.exe" -iv 6

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0002 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0003 [I] 00000021

    0004 [E] 00001030 :3

    0005 [W] 00001118

    0006 [I] 00000012

    =X====== M/11.4.402.278 2012-09-24+02-43-29.484 ========

     

    =O====== M/11.4.402.278 2012-09-24+02-40-20.265 ========

    0000 [I] 00000010 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ICD1.tmp\FP_AX_CAB_INSTALLER64.exe

    0001 [I] 00000011 0

    =X====== M/11.4.402.278 2012-09-24+02-43-29.593 ========

     

    =O====== M/11.4.402.278 2012-09-24+02-47-33.453 ========

    0000 [I] 00000010 "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{51EF9604-5DAF-4AA7-A1D6-DD0F53EE ABF3}\InstallFlashPlayer.exe" -iv 6

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0002 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0003 [I] 00000021

    0004 [E] 00001030 :3

    0005 [W] 00001118

    0006 [I] 00000012

    =X====== M/11.4.402.278 2012-09-24+02-48-01.703 ========

     

    =O====== M/11.4.402.278 2012-09-24+02-46-09.531 ========

    0000 [I] 00000010 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ICD1.tmp\FP_AX_CAB_INSTALLER64.exe

    0001 [I] 00000011 0

    =X====== M/11.4.402.278 2012-09-24+02-48-01.812 ========

     

    =O====== M/11.4.402.278 2012-09-24+03-01-57.078 ========

    0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\{B0070050-0AD6-4A7F-8A96-94E15E7D 05C4}\InstallFlashPlayer.exe" -iv 6

    0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0002 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0003 [I] 00000021

    0004 [E] 00001030 :3

    0005 [W] 00001118

    0006 [I] 00000012

    =X====== M/11.4.402.278 2012-09-24+03-02-43.171 ========

     

    =O====== M/11.4.402.278 2012-09-24+03-00-01.531 ========

    0000 [I] 00000010 C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\ICD1.tmp\FP_AX_CAB_INSTALLER64.exe

    0001 [I] 00000011 0

    =X====== M/11.4.402.278 2012-09-24+03-02-43.937 ========

     

    =O====== M/11.4.402.278 2012-09-24+19-16-53.333 ========

    0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\fp_pl_pfs_installer.exe"

    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0005 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0006 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0007 [I] 00000021

    0008 [E] 00001030 :3

    0009 [W] 00001118

    0010 [E] 00001039

    =X====== M/11.4.402.278 2012-09-24+19-18-21.458 ========

     

    =O====== M/11.4.402.278 2012-09-24+19-23-08.193 ========

    0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7c94bc5711c050eea09066196de3908b202023e4\install_flash _player.exe" -install -iv 8 -au 0

    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0004 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    =X====== M/11.4.402.278 2012-09-24+19-23-08.771 ========

     

    =O====== M/11.4.402.278 2012-09-24+20-12-04.661 ========

    0000 [I] 00000010 "C:\Documents and Settings\Compaq Xp\My Documents\Downloads\uninstall_flash_player.exe" -force 

    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0005 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0006 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0012 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0015 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0017 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0019 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0020 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0021 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

    0022 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

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    0024 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

    0025 [W] 00001021

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    0027 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0028 [W] 00001048

    0029 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0030 [E] 00001048 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0031 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0032 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0033 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

    0034 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0035 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0036 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0037 [W] 00001018

    0038 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

    0039 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

    0040 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

    0041 [W] 00001019

    0042 [W] 00001020

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    0044 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

    0045 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

    0046 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

    0047 [W] 00001021

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    0049 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0050 [W] 00001048

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    0052 [E] 00001048 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

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    0054 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0055 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

    0056 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32 \FlashPlayerCPLApp.cpl 2

    0057 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0058 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0059 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

    0060 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

    0061 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

    0062 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

    0063 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0064 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0065 [W] 00001036 Software\Opera Software/Plugin Path 2

    0066 [W] 00001036 Software\Opera Software/Plugin Path 2

    0067 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 2

    =X====== M/11.4.402.278 2012-09-24+20-12-36.536 ========

     

    =O====== M/11.4.402.278 2012-09-24+20-18-34.427 ========

    0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\fp_pl_pfs_installer.exe"

    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0005 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0006 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0007 [I] 00000021

    0008 [E] 00001030 :3

    0009 [W] 00001118

    0010 [I] 00000012

    =X====== M/11.4.402.278 2012-09-24+20-18-56.052 ========

     

    =O====== M/11.4.402.278 2012-09-24+20-19-47.677 ========

    0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\fp_pl_pfs_installer.exe"

    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0005 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0006 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0007 [I] 00000021

    0008 [E] 00001030 :3

    0009 [W] 00001118

    0010 [I] 00000012

    =X====== M/11.4.402.278 2012-09-24+20-20-01.818 ========

     

    =O====== M/11.4.402.278 2012-09-24+20-25-37.739 ========

    0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.ea04fdbf1c1d56ceff0b0072d00f69d36b632312\install_flash _player.exe" -install -iv 8 -au 0

    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

    0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

    0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

    0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

    0009 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

    0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0011 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0012 [W] 00001036 Software\Opera Software/Plugin Path 2

    0013 [W] 00001036 Software\Opera Software/Plugin Path 2

    0014 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_278.dll

    0015 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_Plugin.ex e

    0016 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash

    0017 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0018 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

    =X====== M/11.4.402.278 2012-09-24+20-25-41.036 ========

     
    |
    Mark as:
  • Chris Campbell
    8,533 posts
    May 4, 2010
    Currently Being Moderated
    10. Chris Campbell,
    Sep 24, 2012 3:54 PM   in reply to SuzyQLowden
    Report

    In SuzyQ's log, FlashPlayerCPLApp.cpl (the Flash Player control panel) appears to be in use.  If it's running, simply close it and try again.  However, we could be running into a third party utility that has this file "locked". 

     

    Here's what I do when I encounter these types of errors.  The trick here is to identify what application has the file in use, and kill the process.

     

    1. Download, unzip, and launch Microsoft's Process Explorer

    2. Close all your web browsers and anything else that might be using Flash

    3. Select "Find Handle or DLL..." in Process Explorer's Find menu (or hit Ctrl+F)

    4. Type a portion of the filename in the Handle or DLL substring text box.  In SuzyQ's case, I'd simply type "flash" as the full filename was "flashplayercplapp.cpl".

    5. You should see one or more entries appear in the "matching items" list, select one and the row for this entry will be selected and scrolled into view in the main Process Explorer window.

    6. Sometimes, knowing the process details will give you enough information to quit the offending application normally.  However, if you aren't sure what application to close, you can force quit by right clicking on the entry in the main Process Explorer window and selecting "Kill Process."

    7. Back in the search dialog, click the search button again to verify nothing appears in the list.  If more items are present, repeat the steps to quit those processes.

    8. Once all processes have been closed, attempt the install again.

     
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    Mark as:
  • bobwilky
    Currently Being Moderated
    11. bobwilky,
    Sep 25, 2012 8:16 AM   in reply to Chris Campbell
    Report

    There is no installation.log file any where on the computer. Tried the above using the process explorer but could not find any thing with flash in it.Tried all combinations of flash/flashplayer it didn't find any thing. Dont know where to go from here??

    Bob Wilky.

     
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  • Chris Campbell
    8,533 posts
    May 4, 2010
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    12. Chris Campbell,
    Sep 25, 2012 4:05 PM   in reply to bobwilky
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    Bob, try one of these installers:

     

    Internet Explorer: http://download.macromedia.com/pub/flashplayer/current/support/install _flash_player_ax.exe

    Other Browsers (Firefox, Opera, etc.): http://download.macromedia.com/pub/flashplayer/current/support/install _flash_player.exe

     
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  • bobwilky
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    13. bobwilky,
    Sep 26, 2012 4:28 AM   in reply to Chris Campbell
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    Chris, Still get same message unable to install file due to insufficient privalleges. Looking more and more like a big lump hammer job virtually at my wits end. Dont know where to go from here, willing to try any thing??

    Bob wilky.

     
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  • Chris Campbell
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    May 4, 2010
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    14. Chris Campbell,
    Sep 26, 2012 2:49 PM   in reply to bobwilky
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    Hi Bob,

    Are you up for a quick desktop sharing session so I can take a look at your system?  If so, shoot an email to ccampbel@adobe.com and we'll schedule a time.

     

    Thanks,

    Chris

     
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  • Chris Campbell
    8,533 posts
    May 4, 2010
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    15. Chris Campbell,
    Oct 4, 2012 12:14 PM   in reply to Chris Campbell
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    For those following along, we were able to fix this issue by deleting the "Macromed" folder in Bob's Windows\system32 folder and then install via the stand alone ActiveX installer linked above.

     
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  • Hitomi Kudo
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    16. Hitomi Kudo,
    Oct 4, 2012 1:26 PM   in reply to Chris Campbell
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    OK, thanks. So this case can be covered in the steps written in:

     

    How do I do a clean install of Flash Player?

    http://forums.adobe.com/thread/928315?tstart=0

     
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