I have problems installing the latest version of flash. I get the message that I have insufficient rights, although I have administrators rights.
I have tried to do the clean install as suggested in replies to other peoples questions with similar problems. However, the problem still remains.
Below the contents of the log file.
Can you help me with getting this problem fixed.
0040 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0041 [W] 00001021
0042 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0043 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0044 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\system32\FlashPlay erCPLApp.cpl 2
0045 [W] 00001048
0046 [I] 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl
0047 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0048 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0049 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0050 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\system32\FlashPlay erCPLApp.cpl 2
0051 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0052 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0053 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0054 [W] 00001018
0055 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0056 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0057 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0058 [W] 00001019
0059 [W] 00001020
0060 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0061 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0062 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0063 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0064 [W] 00001021
0065 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0066 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0067 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\system32\FlashPlay erCPLApp.cpl 2
0068 [W] 00001048
0069 [I] 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl
0070 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0071 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0072 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0073 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\system32\FlashPlay erCPLApp.cpl 2
0074 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0075 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0076 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0077 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0078 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0079 [W] 00001036 Software\Opera Software/Last CommandLine 2
0080 [W] 00001036 Software\Opera Software/Last CommandLine 2
0081 [W] 00001036 Software\Opera Software/Plugin Path 2
0082 [W] 00001036 Software\Opera Software/Plugin Path 2
0083 [W] 00001045 C:\windows\system32\Macromed\Flash\flashplayer.xpt 5
0084 [W] 00001015 C:\windows\system32\Macromed\Flash\flashplayer.xpt 5
0085 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_Plugin.exe/ 2
=X====== M/11.4.402.278 2012-09-21+18-55-14.521 ========
=O====== M/11.4.402.278 2012-09-21+18-56-10.662 ========
0000 [I] 00000010 "C:\ProgramData\Adobe\AIH.f914f1a87c59e38961ab9bd46aec83e2ed019fcc\in stall_flash_player.exe" -install -iv 8 -au 0
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [W] 00001045 C:\windows\system32\Macromed\Flash\flashplayer.xpt 5
0014 [W] 00001015 C:\windows\system32\Macromed\Flash\flashplayer.xpt 5
0015 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF32_11_4_402_278.dll
0016 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil32_11_4_402_278_Plugin.ex e
0017 [I] 00000017 C:\windows\system32\Macromed\Flash
0018 [E] 00001031 C:\windows\system32\Macromed\Flash\flashplayer.xpt:5
=X====== M/11.4.402.278 2012-09-21+18-56-12.580 ========
Thanks for your fast help. Indeed, I am using Threatfire, and removing the quarantined items resolved the problem for installing the latest flash player. However, since the intallation browsing pages using flash has been insanely slow, and in most cases after waiting a long time the flash-plug-in crashes. Therefore, although the installation was supposed to be a succes, in practice it has not helped at all. What can I do to fix this, and get back an acceptable browsing speed?
Just incase the install log may be of any help here:
=O====== M/11.4.402.278 2012-09-23+12-15-32.771 ========
0000 Re: insufficient permissions 00000010 "C:\ProgramData\Adobe\AIH.0af59f2aa5e5761b0d4ee91ca0ddfbd1f0405ee0\in stall_flash_player.exe" -install -iv 8 -au 0
0001 Re: insufficient permissions 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 Re: insufficient permissions 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 Re: insufficient permissions 00000020 C:\windows\system32\FlashPlayerCPLApp.cpl
0004 Re: insufficient permissions 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 Re: insufficient permissions 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 Re: insufficient permissions 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 Re: insufficient permissions 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0008 Re: insufficient permissions 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 Re: insufficient permissions 00001036 Software\Opera Software/Last CommandLine 2
0010 Re: insufficient permissions 00001036 Software\Opera Software/Last CommandLine 2
0011 Re: insufficient permissions 00001036 Software\Opera Software/Plugin Path 2
0012 Re: insufficient permissions 00001036 Software\Opera Software/Plugin Path 2
0013 Re: insufficient permissions 00000014 C:\windows\system32\Macromed\Flash\NPSWF32_11_4_402_278.dll
0014 Re: insufficient permissions 00000015 C:\windows\system32\Macromed\Flash\FlashUtil32_11_4_402_278_Plugin.ex e
0015 Re: insufficient permissions 00000017 C:\windows\system32\Macromed\Flash
0016 Re: insufficient permissions 00000019 C:\windows\system32\FlashPlayerCPLApp.cpl
0017 Re: insufficient permissions 00000022 C:\windows\system32\Macromed\Flash\FlashPlayerPlugin_11_4_402_278.exe
0018 Re: insufficient permissions 00000021 C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0019 Re: insufficient permissions 00000012
=X====== M/11.4.402.278 2012-09-23+12-15-38.010 ========
[private data removed]
Could you try some of the troubleshooting steps listed here and let me know if they help? In particular, try temporarily disabling protected mode.
How do I troubleshoot Flash Player's protected mode for Firefox?
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