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SketchM0nkey
SketchM0nkey
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Disappearing cursor in Photoshop 5.5

Sep 23, 2012 11:19 AM

Tags: #photoshop #cs5.5 #cursor #disappearing #mountain_lion

I am running Mountain Lion on an older iMac (2007) 4 gb ram, and newer (2011) Macbook Pro with 8 gb of ram. Cursor disappears and

will not comeback without click in finder or another program. Huge waste of time. I have spotted any answers that work. Help?

1163 Views   14 Replies   Latest reply: kevin4545, Nov 17, 2012 6:43 PM
 
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  • Howard Pinsky
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    1. Howard Pinsky,
    Sep 23, 2012 11:31 AM   in reply to SketchM0nkey
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    Hi, SketchM0nkey.

     

    Have you checked to see if all your software is up to date? This includes both OS X and Photoshop. For OS X updates, click the Apple in the top left, and choose Software Update. For Photoshop, you'll find and Updates option under the Help menu.

     

    Let us know how it goes.

     
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  • SketchM0nkey
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    2. SketchM0nkey,
    Sep 23, 2012 11:43 AM   in reply to Howard Pinsky
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    I just spotted 10.8.2...  running it now.

     
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  • SketchM0nkey
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    3. SketchM0nkey,
    Sep 23, 2012 11:53 AM   in reply to SketchM0nkey
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    I noticed that I already have 10.8.2 upgraded on my Macbook Pro and all Adobe apps are current, so, that hasn't saloved the problem...

     
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  • Howard Pinsky
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    4. Howard Pinsky,
    Sep 23, 2012 12:01 PM   in reply to SketchM0nkey
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    I did a bit of digging around, and I came across a few things.

     

    1. Are you using a Wacom tablet, by any chance? If so, make sure the drivers are up to date. If that doesn't work, try disabling the tablet, and see if the issue still occurs.

    2. You may want to zap your PRAM. Restart your Mac, and hold down the following keys, right after you hear the 'chime'. Command+Option+P+R. Keep holding them down until you hear a second 'chime'.

    3. Once the RAM is reset, repair your disk permissions. Find Disk Utility through Spotlight (magnify glass, top right). Once your in Disk Utility, select your hard drive, and press the Repair Disk Permissions button.

     

    A few Adobe engineers scour these forums, so many one of them knows if this is a common issue.

     
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  • SketchM0nkey
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    5. SketchM0nkey,
    Sep 23, 2012 12:35 PM   in reply to Howard Pinsky
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    I am using a Wacom Intuos 3 and the driver is the latest, 6.3.3-3. I will try the PRAM and permissions. Thanks.

     
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  • Chris Cox
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    6. Chris Cox,
    Sep 23, 2012 12:37 PM   in reply to SketchM0nkey
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    If you are on MacOS 10.8, Apple has some "disappearing cursor" bugs in their video drivers - especially if you have multiple displays.

     

    Apple is working on it.

     
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  • SketchM0nkey
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    7. SketchM0nkey,
    Sep 23, 2012 1:31 PM   in reply to Chris Cox
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    I wonder if Apple is pushing it on Adobe and vice versa. I hope they do fix it, and more importantly that they officially recognize it as a bug. I have had the same issues in Firefox. I am running two displays, both on my iMac and Macbook Pro.  Thanks.

     
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  • SketchM0nkey
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    8. SketchM0nkey,
    Sep 23, 2012 1:35 PM   in reply to Howard Pinsky
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    Howard:

    Thanks for the help. I had recently rebuilt my laptop, so I ran through the PRAM, and all the other suggestions, as a preemptive srtike, but I hadn't done it to the iMac.

    I say this with caution, but it hasn't disappeared yet. I will just go through the reboot process each times it happens, until there is a permanent fix. sigh.

     

    Thank you so much for your time,

    Drew Robinson

    sporkdesign.com

    (SketchM0nkey, which I do use, without an 0, but a o, was the only combo I could find for this forum. Someone snived my name and my company name.)

     
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  • PECourtejoie
    4,740 posts
    Jan 11, 2006
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    9. PECourtejoie,
    Sep 24, 2012 12:39 AM   in reply to SketchM0nkey
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    Hello! Just to close this possible solution, the cursor disappears totally, you are not hitting Caps Lock, and getting the less visible precise cursor, right?

     
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  • Luanne Seymour
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    10. Luanne Seymour,
    Oct 4, 2012 3:58 PM   in reply to SketchM0nkey
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    I'm moving this question to the Photoshop General Discussion forum for specialized attention to your situation.

     
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  • SketchM0nkey
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    11. SketchM0nkey,
    Oct 4, 2012 4:05 PM   in reply to PECourtejoie
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    Thanks PECourtejoie, and soeey for the radio silence, and I did check to make sure Caps Lock was off, because I know how you can lose your cursor in a busy file.

     
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  • SketchM0nkey
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    12. SketchM0nkey,
    Oct 4, 2012 4:07 PM   in reply to Luanne Seymour
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    I appreciate it. I seem to have the magical ability to find the most bizarre glitches and bugs in any operating system or software. It is still happening, but I click on something in finder, or another app, and hello cursor!, which summarily disappears again, either immediately or after a few minutes.

     

    I appreciate the feedback.

     
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  • SketchM0nkey
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    13. SketchM0nkey,
    Oct 4, 2012 4:11 PM   in reply to Luanne Seymour
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    I just read the title of the forum head "Photoshop for Beginners", which made me chuckle, because I started using Photoshop in 1992.

     
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  • kevin4545
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    14. kevin4545,
    Nov 17, 2012 6:43 PM   in reply to SketchM0nkey
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    Chris I just got onto Mountain Lion and am getting the disappearing cursor. I only have one dislay, and it only happens in Photoshop. Was there a solution for this yet? thanks.

    CS 5

     

    PS, do I get automatic notification by joining this thread, or do I have to manually subscibe and if so how?

     
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