Adobe Community: Error when printing booklet

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1. Eugene Tyson,

Sep 6, 2012 1:53 AM in reply to bb.noble

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You must have used the page resize tool to resize a page or pages.

To fix, say in a 32 page booklet:

I'd print pages 1-16 in the booklet

If the error still occurs I'd try printing 1-8

Then 1-4 etc. until I narrow the page number down to what page is causing the error.

It could be that pages 1-16 are fine. So I'd try printing 17-32, then 17-24 etc. until I narrow down the page causing the error.

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2. Peter Spier,

Sep 6, 2012 5:18 AM in reply to Eugene Tyson

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Actually, we had another case of this last week, and both the creator of the file and I confirmed that all pages were in fact the same. The only way I found to fix the file was to go spread by spread and copy the content, then paste in place in a new file.

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3. stephen0218,

Sep 6, 2012 5:42 AM in reply to Peter Spier

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Wow, wouldn't it be great if there were some reasonable alternative to the, um, "idiosyncratic" Print Booklet? ;-)

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4. Peter Spier,

Sep 6, 2012 5:47 AM in reply to stephen0218

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I don't use it much, but I've never had a problem with Print Booklet failing in my own work.

I have no way of knowing what happened in the file I saw last week, but my memory is it went through a number of versions and crashes, which can't have helped. I also have a sneaking suspiscion that teh Page tool may be a tad buggy, and if you use it, but don't acutally change a page, or change it back, ID may not see the doc as having all the same size pages.

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5. Peter Spier,

Sep 6, 2012 5:48 AM in reply to Peter Spier

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And there ARE alternatives to Print Booklet. There are a number of scripts and plugins for ID that will do imposition, and plugins for Acrobat that will impose an exported PDF.

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6. stephen0218,

Sep 6, 2012 6:35 AM in reply to Peter Spier

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Yes, my point exactly :-)

http://idimposer.com

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7. Peter Spier,

Sep 6, 2012 6:44 AM in reply to stephen0218

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Sorry, didn't recognize your user name. Please disclose that you are the creator of the plugin, though, when you link to it.

Thanks.

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8. bb.noble,

Sep 6, 2012 7:00 AM in reply to bb.noble

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@Peter Spier your comment #2 is what I actually ended up doing before you replied.

@Everyone Thanks to all your helpful comments

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9. dimensioncinq,

Sep 23, 2012 12:34 PM in reply to bb.noble

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menu Layout --> pages --> apply master to pages

doesn't fix the problem ==BUG

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10. Peter Spier,

Sep 23, 2012 12:42 PM in reply to dimensioncinq

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Applying a master to a page doesn't insure that the page sizes of the master and document pages are the same.

I don't know what the trigger is for the problem reported here and in the earlier thread, but I'm not yet ready to say categorically it's a bug. That said, if you have a reproducible case where you can describe the steps necessary to make this happen, please do file a bug report at Adobe - Feature Request/Bug Report Form

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11. Zybean,

Oct 26, 2012 6:28 PM in reply to bb.noble

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This may be a bit late in coming but I believe I have found the problem. If the documnet creator changes the document dimensions in File--> Document Settings, the print booklet funtion will no longer work and you will get the "can't print because doc has multiple page sizes" error. I was getting the error because I switched orientations from letter-half landscape to letter-half portrait. I too manual checked every possible thing to do with page size, margins, documents, to make sure all pages were the same with no discernible problem.

I tested this by making a new document and adding shapes to it. I ran print booklet and it exported fine. I then changed the orientation in Document Setup and then print booklet gave me that error; so I'm very certain this is the cause. So long as you don't change your document dimensions after you create it, you're fine. I have unfortunately found no other work around than to copy and paste in to a new and set-correct-from-the-start document.

I have filed a bug report on it as per Peter Spier's comment.

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12. stephen0218,

Oct 28, 2012 3:52 PM in reply to Zybean

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Here's another 'workaround' -- just run IDImposer. (Free).

Best regards,

Stephen, creator of IDImposer and ex-Adobe Engineer

http://idimposer.com

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13. HMT_RDG,

Oct 30, 2012 3:17 PM in reply to Zybean

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Thank you to Zybean for the explanation. I had this same problem, after reading your comment I remembered that I had initially gotten the height and width swapped round and had to edit it after creating the file. I'll copy it over to a new file.

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14. _xxminixx,

Jan 24, 2013 6:27 AM in reply to Zybean

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I also reported the bug. In CS6 i was able to change orientation without any problem on a fresh document.

However, on the original document I had two different sizes of pages and masters. After deleting the one size, I could not use booklet printing no matter what I did, even though I only had a single page sized document left.

Once your file is messed up like this, the only solution i found that works is to create a new doc with the proper size, and cut and paste content into that.

Good Luck.

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15. Andrej Balaz,

Feb 27, 2013 12:36 PM in reply to bb.noble

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I can confirm I have this bug, too. All my pages have the same master applied and I have never touched the page size tool...

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16. sagar-khanna,

Mar 21, 2013 2:37 AM in reply to bb.noble

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Pleased to inform that this bug should be fixed in the next release.

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17. Peter Spier,

Mar 21, 2013 4:32 AM in reply to sagar-khanna

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Thanks for that. I don't suppose there's any hope it will also geet ported back to CS6 in the next service update?

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Error when printing booklet

Sep 5, 2012 8:02 PM

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