My CS6 Suite for Mac includes Acrobat X Pro but it will not function. Error reports to uninstall and reinstall, however I cannot uninstall because, apparently, it's not even installed to begin with. Since there is no trial version available for Mac, how to I go about installing and registering my version? The rest of the Suite has adjusted to Mountain Lion, it's frustrating that I have to step backwards to use my Acrobat.
How did you install CS6? Did you have a DVD? Did you get a digital download? Or are you a member of the Adobe Creative Cloud?
If the former two methods, you should be able to uninstall and reinstall using the Installer found in your Applications > Utilities > Adobe Installers folder.
Thank you for your help. Digital download installed without a hitch, I thought. You are correct, I was able to uninstall from the Adobe Installers folder but now Acrobat X Pro is not available to download at all. It is no longer in the folder and the only version I find online is for Windows. What have I missed? Now I find I'm having the same issue with my new Mac at work too!
If Acrobat came with your version of CS6, then when you open the uninstaller, you should see something like this:
You're saying that you're not seeing an option to reinstall Acrobat in this dialog? You wouldn't be downloading a new copy of Acrobat, it would already be in the install package, ready to install.
Correct. I unchecked everything else, but left the Acrobat X Pro box checked for the unistall, as directed. However, it is not even an option to reinstall in that very dialog - it does not appear at all. I had assumed the same, but must I now unintall the whole Suite in hopes of getting the whole Suite back?