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Baigo
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Photoshop crashing before I can do anything CS6

Sep 23, 2012 4:35 PM

I recently moved from CS3 to CS6 and now whenever I open a document and select the marquee tool or any other tool photoshop crashes straight away saying Adobe Photoshop CS6 has stopped working. This is Happening in both the 32 bit & 64 bit versions on my system.

 

This is my error report -

 

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Photoshop.exe

  Application Version:    13.0.0.0

  Application Timestamp:    4f61c045

  Fault Module Name:    atio6axx.dll

  Fault Module Version:    6.14.10.11762

  Fault Module Timestamp:    50135a41

  Exception Code:    c0000005

  Exception Offset:    0000000000049d1b

  OS Version:    6.1.7600.2.0.0.256.48

  Locale ID:    2057

  Additional Information 1:    265a

  Additional Information 2:    265a80870892578defa43161e99d0232

  Additional Information 3:    a444

  Additional Information 4:    a4447c95f1dd065322df95c1009e9963

 

My specs are -

Windows 7 64 Bit

AMD II Phenom 6 Core 1055T

ASRock N68C-S UCC

4 Gig Ram

Radeon HD 6790 Sapphire

442 Views   2 Replies   Latest reply: Chris Cox, Sep 23, 2012 7:38 PM
 
Replies
  • Baigo
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    1. Baigo,
    Sep 23, 2012 5:00 PM   in reply to Baigo
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    Oh I have figured it out, CS6 Doesn't like the use of dual monitors across multiple graphics cards as I have an extra monitor on my intergrated card, I switched this off and away I went.

     
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  • Chris Cox
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    2. Chris Cox,
    Sep 23, 2012 7:38 PM   in reply to Baigo
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    It's not Photoshop - you were crashing in your ATI video card driver.

     

    Also, you failed to install the 13.0.1 update.

     
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