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My client's computer crashes when trying to print a PDF I sent him that I made in InDesign CS5

Sep 23, 2012 10:43 PM

Tags: #problem #pdf #cs5.5 #export #crash #printing #print

I've created a few different presentations using InDesign CS5 for a client using a base design I made for each of them and export them to PDF (Print). He's had no trouble with any of the others but with one in particular, it opens fine, looks fine, etc. however when he goes to print that one it gets about 9% into the print then freezes his computer and has to hard restart it. It works on my end, I've tried exporting it several times with different names, etc but they always cause the same issue. Any thoughts?

  • Currently Being Moderated
    Sep 24, 2012 4:15 AM   in reply to mikevarouhas

    What application is your client using to view and print the PDF?

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  • Currently Being Moderated
    Sep 25, 2012 2:29 AM   in reply to mikevarouhas

    Anything odd about this file that's different from the others?

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  • Currently Being Moderated
    Sep 25, 2012 1:56 PM   in reply to mikevarouhas

    It wouldn't surprise me if it were reated to his print driver ather than anything you've done.

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