today i tried kuler at work and it worked just fine. now when
i'm at home i see nothing but.... black. all flash-stuff on the
site is black. i click and try to change theme but nothing
happens... i send the link to my girlfriend and everything works
for her.i tried ie, firefox and opera. i tried to reinstall flash
and restarting my computer but still nothing... any
yep, i'm having the same problems as you guys - i can only
i have checked and i am using the latest version of flash (i
also tried reinstalling), i am browsing with firefox (i also tried
it in internet explorer to no avail)
please save me from this black world, i need to see some
I am also having the black prob. I have the latest flash
ver., a 450mhz, 256 ram comp with plenty o' harddrive space. I'm
using winXP pro and i have IE and Firefox. When i go to the kuler
site everything works except the colors are black and the slider
bars beneath are all set to black ( sliding them around does
nuttin'). At first I thought it was my comp speed but I can run CS
suites easily and without freeze up. What should I do? Is there a
setting or something I'm over looking?
all black for me as well. i'm on a dual processor athlon mp
2800+ workstation with an Nvidia Quadro DCC card running windows XP
pro. all black in Firefox and IE. Flash Player 9,0,28,0 installed
for both browsers.
We'd love to save you all from the black colorless world that
Chris3000 describes. We're not exactly sure what's happening here,
so a few additional clues would help:
- I realize these seem obvious but they helped fix similar
issues in the past. Did you uninstall before reinstalling Flash
Player 9,0,28,0? And after reinstallation, did you restart your
- In Sandoer Berg's case, was kuler working one day and then
it stopped working on the same machine with the same configuration?
That would be a new wrinkle...
Thanks for the info. We'll keep monitoring this thread.
Yesterday at home this worked fine.
I was using firefox 2 (maybe with some minor updates) and the
flash 9 debug player (think 9.0.28 but not sure)
I tried it this morning at work and I have the same black
issue in this thread.
I was running 1.5.08 with the 9.0.16 flash debug player.
I upgraded to the 9.0.28 debug flash player with no luck
I then unistalled, restarted and installed flash 9.0.28 debug
player with still no luck
A collegue of mine who has firefox 2 (don't know minor
version) and 9.0.16 flash tried and got the black too
He updated his flash player to 9.0.28 without a restart or
unistall and continued to get the black
This afternoon I decided to try again
I have now unistalled flash player, restarted, installed
flash player 9.0.28, restarted and the issue still remains
I have administrator rights on both my home computer and work
I have not changed any of the default flash player security
settings on my work computer
I think I may have changed some of the flash player security
settings on my home computer
I have a firewall running on the computer at home
I don't know my work's security network settings
When you go to the create page on the kuler application all
the numbers are 0.
When you type a value into the hex value and press enter it
flashes white around the appropriate box and then sets the field
back to 0.
When you type a value into any of the other fields it leaves
the value there but does not change colour.
The app isn't maxing out my cpu or page file usage.
Thought of a couple of other differences...
Both computers are running windows XP service pack 2
professional edition but my home computer does have a 64bit CPU
I hope the information is helpful in locating the problem as
this is a really neat app.
Each step of the way, I checked to see if kuler worked. At no
point did it work for me.
I have tested it on Firefox 2.0, IE 6, and IE 7
As others have stated, all of the colors are set to 0.
Dragging the color sliders does nothing to change the color in the
box. If I try to change any of the color values by typing something
in the boxes (HSV, RGB, etc.) the border of the color box flashes
white for a second and then all the values reset to 0. No color is
Sounds like a great app to test color combos. Would love to
see this working.
I tried running kuler on IE7 with the latest version of Flash
installed but everything came up black.....I then downloaded
Firefox and installed the latest version of Flash on it, but it
came up black as well. So I then restarted my computer and tried it
again....still black on both Firefox and IE7. Looks like a cool
program, and it seems I am not the only one with this issue...so I
will wait like a patient ninja.
another thing that i have noticed while looking through other
people's published swatches is that those by the same designer all
look the same. at first i thought that one of them was a complete
muppet publishing the same colour suite but using different names
for them, but when i looked further, it was common for others too.
i wonder if this is a symptom of the same problem that is causing
the black issue.
Hi, thanks for being, in the words of Zupzup, "patient
ninjas." Though I'm not sure of the exact reference, better than an
impatient ninja I suppose. ;-)
We'll take a closer look at Chriso3000's new post about the
This all-black-zero-values bug is definitely on our radar.
Please keep posting any details so it will help our team
troubleshoot as we work our way through the big bugs like these. We
appreciate your patience.
I'm currently a Flash student using Flash Professional 8 and
had something happen to me recently that sounds similar. About four
days ago I downloaded the latest Flash player on two computers, one
running WinXP which has both FireFox 1.5 and IE 7.0 installed, and
the other running Win 2000 which has the same version of FireFox,
plus Netscape7.2, IE6, Opera7, and Opera8.
The bottom line is that even though I downloaded and
'installed' the Flash player, some of the browsers did not
automatically integrate it while others (the older ones) did,
making me think the problem comes from tighter security on newer
browsers. All I could see of the .swf file on those that did not
update with the new Flash player was the content in the Main
Timeline of the .fla file, but nothing that was embedded in any
On the WinXP computer, IE7 popped up a very easy to miss
message at the top of the content area asking permission to install
the Flash player, including some mention of ActiveX. When I
launched FireFox (which is not the default browser on that
computer), it popped up a reminder about the new Flash player in
the middle of the screen. However, after installing the new Flash
player in FireFox I had to restart the browser a couple of times
before the Flash document appeared properly.
On the Win2000 computer, most of the browsers are older and
the Flash player installed automatically except in Opera8 (also, IE
popped up a 'do you want to install?' message in the middle of the
screen). I don't know Opera8 all that well but the only way I could
figure out how to get it to install the latest Flash player was to
use it to go to the Flash download page and prompt another install.
I'm thinking the problem may have something to do with the need for
the browser to be either the Default or Active browser at the time
of the Flash player installation. Opera 8 is not my default browser
on the Win2000 computer, FireFox is.
Once I got the Flash player properly installed, the Kuler
site works fine in all of the above mentioned browsers on those two
I hope this is helpful is some way.
Another thought: Could it have something to do with whether
you have administrator status when you install the Flash
About the color swatch being the same: The image before for
instance "by mats.holmberg" is
so it isn't strange that they are all the same. It's the same
image-url in the xml supplied by get.cfm. I guess the box under the
swatch name and the stars should show the colors, but it's just
I tried it too yesterday at work using my pc and it was ok.
Now i'm trying kuler using my laptop but it's black.....
My friend tried too from his laptop and it was ok . I try
both explorer and firefox but it's still black......
Also i can't find some of mykulers....... Do you have any
problem when you search??
Back in Black. Still no go.
- OS: Win XP, SP2; machine has 1gb Ram and a 128mb GPU
- Browsers: Firefox 22.214.171.124 and IE 7.0.5730.11
- Flash Player: 9,0,28,0
Black screens on both browsers.
Tested the same browsers on a Tablet PC, running Tablet PC
Edition 2005 with 512 mb RAM and Intel 915 GML integrated chipset,
and kuler works on both browsers perfectly - both browser and Flash
player are the same versions.
BTW, just to check, I tried it on two other computers in the
house. Both had to be upgraded to the latest flash player (which
was handled by the flash player itself upon loading
kuler.adobe.com), but once I restarted Firefox, both computers
correctly displayed the colors!
It's really a great and interactive tool you've got here!
Just wish I could use it on my computer... :)