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The program keeps saying that my serial number on the box is invalid.
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Well, what program? What system? Where did you purchase it? If you bought an Elements product in a retail store, follow these guidelines:
Serial number retrieval process FAQ | Point-of-sale activation products
For anything else we need a lot more info.
Mylenium
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I am having the sam problem this morning I just purchased today the xi pro and when i tried to use the program it is telling me that the serial number is invalid and that this program doesn't exist on this computer. What am I missing?