How do I enable x-refs between different linked FM files when converting to WebHelp with RH 10?

[Gabe_Adoff]

Hi,

I'm using RH 10 to convert linked FM books into RH and generate WebHelp and I'm seeing that whenever there's a cross reference from one topic to another topic that was generated from a separate FM file, that X-ref is broken in the WebHelp output. These x-refs between FM files all work perfectly in the FM book and PDF output. Is there a project setting that enables this in the WebHelp output?

Thanks!

Gabe

[Anjaneai_Srivastava · Accepted solution]

Hi Gabe,

This problem could be because of the long file path for your book.

Can you copy your complete folder, containing your book and documents. Place it at -- C:/FolderName.

Make sure that the book and FM documents are at one level below root C.

Now, try publishing directly from FrameMaker or Link it again in a New RoboHelp project and generate your output.

Let me know if it works.

Thanks,

Anjaneai

[Gabe_Adoff]

Anjaneai,

Thanks for the reply. I'm going to give this a try and report back.

Jeff,

Thanks for chiming in.

Regards,

Gabe

[Gabe_Adoff]

Hi,

Moving the folders for the linked FM books to C:/ worked. I was able to leave my Help project in the original folder and just re-link the books after moving them. I'm guessing the reason this quirk isn't documented is because it's a bug that Adobe intends to fix. I hope so - it's a pretty silly limitation.

Anyway, thanks for the help!

Gabe

[Jeff_Coatsworth]

Yes there seems to be an undocumented path length limit that affects these xrefs from translating correctly into your RH project. I encountered the issue while importing too. Some of my links were appearing as correct refs, but others weren’t – it took a bit of experimentation to shorten the paths to get them all working. Hindsight is always 20/20 ;>)