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Grego
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Using Uberconference with Adobe Connect

Nov 23, 2012 10:54 AM

Hi Everyone

 

I have been beating my head against the ball trying to set up Uberconference to work with Adobe Connector.

 

I have tried to set it up as an Audio Provider -- but I just can't figure out how to set up the dial-in steps properly.

 

Has anyone out there used Uberconference -- or any other 3rd party audio conferencing provider -- successfully.

 

Help is much appreciated!

 

Greg

397 Views   2 Replies   Latest reply: Grego, Nov 25, 2012 12:01 PM
 
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  • Jorma Jennings
    1,252 posts
    Jul 5, 2007
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    1. Jorma Jennings,
    Nov 24, 2012 3:35 PM   in reply to Grego
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    The dial in process would be exactly the same as if you were dialing into the bridge as a participant. Most of the time it needs the following steps.

     

    Phone number:           800-555-5555

    Delay:                        3000 ms

    DTMF: (passcode)     123456#

    Delay:                        3000ms

    DTMF:                      1 or # (for a roll call or to join the bridge)

     

    However if the provider is not using a SIP compliant bridge, the Universal Voice tool will fail upon attempting to dial out.

     

    Also, for the hosted environment, the phone bridge must have a toll-free number.

     
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  • Grego
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    2. Grego,
    Nov 25, 2012 12:01 PM   in reply to Jorma Jennings
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    THIS TOOK CARE OF THE PROBLEM!!!

     

    Thank you so much for your help Jorma.

     

    Greg

     
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