Hi, I downloaded Adobe Flash Player 11.5 r502, but it keeps crashing. How do I fix this?

[JenBaenes777]

I downloaded Adobe Flash Player 11.5 r502 and it keep crashing.  I keep getting an error message that says "Adobe Flash Player 11.5 r502 has stopped working.   I already disabled my virus protection and installed it again, but it still crashed.  How can I fix this?

[Guest]

Did you ever get an answer?  I'm having the same problem

[Guest]

hello, if u have got solved, please let me know it, i have got the same issue, adobe flash player doesn't work correctly to me

[Guest]

Hi,

I uninstalled and reinstalled Firefox.  Updated to the newest version of Flash Player and Firefox is working fine  for now.

I'll let you know if anything changes.

[JenBaenes777]

Hi mom341963,

Thanks a million. I really appreciate that. Have a wonderful holiday!

Jennifer

[JenBaenes777]

What you need to do is uninstall firefox and then reinstall it and then, download the latest version of Adobe Flash player (11.5 r502).

Jennifer Barnes

[Ghost-Mjr]

Hi,

I am having the same issue, I have done a full unistall of flash using http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

I have uninstalled and reinstalled firefox 18 even deleted all my settings and started a fresh but still get a window flashing up whenever i load a adobe page or adobe flash eneabled page saying the flash player has crashed. It flashes up then disappearsa automatically any number of times i have the option to cancel but it still shows the further two times. Please can you advise how to fix this?

I have the latest version of flash 11.5 r502.

The one I installed was install_flashplayer11x32_mssd_aih.exe

I have windows 7 64 bit

Thanks,

[chris.campbell]

@Ghost-Mjr - replied to you in another thread but I would suggest taking a look at this FAQ, in particular you might want to try temporarily disabling protected mode to see if that makes a difference.

How do I troubleshoot Flash Player's protected mode for Firefox?