Skip navigation
Currently Being Moderated

ADOBE UPDATE SERVER SETUP TOOL and Proxy ??

Nov 22, 2012 2:12 AM

Tags: #proxy #aast

Hi too all.

I need some information. I have installed the Adobe Update Server Setup Tool 2.0 and started the first setup. I pressed 1 for "1. Fresh directory structure set up and update sync" and the folders are created. But when the Server starts to download the xml files I get the proxy error:

----------------------------------------

HTTP Error...

Proxy authentication is required!

---------------------------------------------------------

And yes we are using an proxy to connect the 10.6.8 server to the internet.

Is it possible to run the AUSST with a proxy. By the way. Internet and the Apple Software Update Server is working.

Any help will be nice !!!

 

Thank you Mike

 
Replies
  • Currently Being Moderated
    Nov 22, 2012 2:52 AM   in reply to mike.habermeier

    Hi Mike,

         Sorry for your inconvenience but currently AUSST doesn't support proxy. So, you need to disable proxy before you run AUSST.

     

    Thanks,

    Abhishek | abhishek.biswas@adobe.com

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 22, 2012 4:08 AM   in reply to mike.habermeier

    We will definitely take it as an input for future releases.

     

    Thanks,

    Abhishek | abhishek.biswas@adobe.com

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 26, 2012 3:30 PM   in reply to biswas.abhishek

    We  have an Adobe CS6 500 user licence for our school, I am working to get the update server running with no success using netsh, then I google and find this.  I have to say this leaves me astounded that such an oversight is possible.  This means that within the education system in Victoria, Australia it is not possible to use this as access to the internet for all government schools is via mandatory proxy server.  This covers 1600 schools statewide.

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 5, 2012 7:59 AM   in reply to mike.habermeier

    Thanks Mike and Emerald to bring this up. We will definitely consider it in our next release.

     

    Thanks,

    Abhishek | abhishek.biswas@adobe.com

     
    |
    Mark as:
  • Currently Being Moderated
    May 31, 2013 8:00 PM   in reply to mike.habermeier

    Our enterprise also uses an authenticated proxy, so I've been banging my head to get this working!

     

    I'm surprise to learn of this proxy oversight!  This tool has "enterprise" all over the documentation (e.g. AAMEE?).  There's good likelihood that other enterprises (still) have proxies in place.  Makes me wonder if the CreativeCloud architects had this same proxy-ignorant oversite?

     

    @Abhishek

    Can you pass this request onto Jody Rogers or Karl Gibson (or whomever "owns" Adobe Enterprise Deployment products)?

     

    I can pass the following curl switches and get out of our authenticated proxy; why can't you make AdobeUpdateServerSetupTool2.0 honor these curl options?

    [Note: this example assumes Mac OS X or other Unix-y OSes]

     

    curl --proxy myproxy.domain.com:port --proxy-user ADserviceAccount http://swupmf.adobe.com/webfeed/oobe/aam10/win/updaterfeed.xml

     

    BTW: why does "mac" in xml feed return so much more info?

    curl --proxy myproxy.domain.com:port --proxy-user ADserviceAccount http://swupmf.adobe.com/webfeed/oobe/aam10/mac/updaterfeed.xml

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 4, 2013 4:57 AM   in reply to seabash206

    Hi Seabash206,

         I understand your problem. However, there is a good news for you. We have releaseed CCP 1.0 with a new version of AUSST with proxy support. You may try that out.

     

    Thanks,

    Abhishek | abhishek.biswas@adobe.com

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 4, 2013 9:15 AM   in reply to biswas.abhishek

    That is good to hear for those with a CreativeCloud for Teams account, but what about the rest of us?  CCP is only available when under CreativeCloud for Teams account.  Why is this (other than driving CreativeCloud migration)?

     

    AAMEE and other Enterprise tools from Adobe are downloadable withOUT any licensing contract.  Do you see how the rest of non-CreativeCloud enterprise users are "left in the dark"?

     

    I hope I'm wrong, and CCP 1.0 is downloadable without CreativeCloud for Teams contract.

     

    Thanks for your reply.

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 20, 2013 6:08 AM   in reply to seabash206

    Hi,

         Please follow the thread: http://forums.adobe.com/message/5425506 for more information on how and when latest AUSST will be available for non-CCP users.

     

    Thanks,

    Abhishek | abhishek.biswas@adobe.com

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points