I have a problem, Installation failed

[YovanniFlores]

PLease help this is my problem

Installation Failed

Your installation encountered errors.

The error summary file may help you identify the issue

More troubleshooting tps:

1. Restart your computer.

2. Exit all aplications incluiding startup items, virus checking and firewall software.

3. C.ose this window and launch the installer again to reinstall your aplications

If the problems persist, please contact Customer Support for further assitance.

and the error sumary is

Exit Code: 34

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 0 error(s), 0 warning(s)

FATAL: Payload '{0A1E2FE2-B2AD-42F4-9C74-641853FB093A} Photoshop Camera Raw 7 6.2.10.0' information not found in Media_db.

-------------------------------------------------------------------------------------

[Mylenium]

Run the Creative Suite Cleaner Tool and try again. If the issues persist, you need to provide more info - we don't even know what product you are trying to install.

Mylenium

[YovanniFlores]

Oh excuse me, the problem is with After Effects CS6 version trial.