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Error when trying to install elements...

New Here ,
Dec 08, 2012 Dec 08, 2012

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I have had considerable issues installing elements on my mac, I finally got the program to download to my computer, but receive several errors when trying to install: 

Exit Code: 7 -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 23 error(s), 5 warning(s)  WARNING: DW066: OS requirements not met for {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} WARNING: DW066: OS requirements not met for {F7FD5B5C-CE79-4657-AEB7-B0EE4626C912} WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now. WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now. ----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 ----------- ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirt93FbLBH/Assets1/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeSongStd-Light.otf" to "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeSongStd-Light.otf" Error 0(Seq 1224) ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1224) ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts"(Seq 1206) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1206) ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL"(Seq 1026) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1026) ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required"(Seq 971) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 971) ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2) ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2) ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1) ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1) ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1) ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1) WARNING: DW036: Payload cannot be installed due to dependent operation failure  ERROR: DW050: The following payload errors were found during install: ERROR: DW050:  - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed ERROR: DW050:  - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure ------------------------------------------------------------------------------------- 

Any suggestions on how to resolve?

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Adobe Employee ,
Dec 08, 2012 Dec 08, 2012

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I see a few DW063 errors in your installation summary.  This indicates the installer is facing permission issues and is unable to write to the indicated directories.  You can find details on how to resolve your permission issues at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

In addition you can find information on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.  You will likely need to review the install log in it's entirety to determine the directories which are affected.

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