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Hello,
Is there any way to remove the following pop-up message from published HTML 5 Captivate 6 projects?
Adobe Captivate
This browser does not support some of the content in the file you are trying to view. Use one of the following browsers:
Our Blackboard 9.1 tech analysts recommend that all students use Firefox, and I'd rather that they don't have to read the above warning message every time they open a module. (The module did work as expected, even in Firefox.)
Thank you,
JAB
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Hello,
Welcome to Adobe Forums.
This message only appears if you are viewing HTML5 output (Published from Adobe Captivate 6) on a browser which is not capable of running it.
As per my knowledge there is no way to remove it.
Thanks,
Vikram
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I have a Captivate 7 project which I have converted for use on iPad using PhoneGap Build / Packager.
After the launch image / splash screen, I get a white screen with a triangle play button and a dialog stating "Adobe Captivate - This browser does not support some of the content in the file you are trying to view. Use one of the following browsers" followed by a list of IE, Safari, and Chrome versions.
I can dismiss the dialog and hit the play button at which time everything works. But this is pretty horrible for usability.
Is the "browser" used by an app packaged using Packager not "supported"??? This is allegedly the supported direction for running Captivate-created stuff on an iPad or other mobile device.
I found and deleted code similar to what is shown above from the index.html file but the warning remains. There seems to be some JavaScript in the file named cp.js but I'm not clear what to do to get rid of that. And hand-editing these files is ... let's call it less than an optimal solution.
--Hal
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We found a work around by editing the published html file in a text editor. Here's the script that needs to be removed in order to get rid of that pop up warning.
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Hello,
The warning can be suppressed by adding the following line in the AdobeCaptivate.ini file from the installation folder. The code should be added in the third line of the .ini file. It worked for me and many, so...... give a try....
SuppressIncompatibleBrowserMessage = 1
Thank you,
Sameer
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Changing .ini is the advice eventually given in the Phonegap forum. (Browser compatibility error in Captivate conversions).
But there's a much simpler solution offered at the bottom of this page - just a few lines of code at the end of
var _onComplete = cp.complete;
cp.complete = function() {
_onComplete();
$("#CPUnSupportedBrowserWarning_ID").remove(); // Removes browser warning
setTimeout(function() {
cp.movie.play(); // Skips the play button
}, 1);
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Great stuff! Thanks for that!
I'm continually amazed at how badly designed and feature-bereft Adobe Captivate is. No surprise then that most all Captivate modules look so terrible.
EDIT: Actually, i'm unable to get this hack working in Captivate 8.0.0.145 Any advice?
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I'm having this same issue in Captivate 8... Adding 'SuppressIncompatibleBrowserMessage = 1' to line 3 of the AdobeCaptivate.ini file didn't do anything. (Actually I noticed that it was already in the file with a 0.
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Sameer,
This trick only seems to work when i run my Captivate project locally. After I upload it to my server, it once again throws the browser warning I can't really figure out why .....