I am trying to install Adobe Premiere Elements 10 on my new laptop. However, when it asks for the serial number, when I submit it, it always come up as incorrect serial number. Is there anything I can do?
It is possible how did you transfer your files and settings to the new computer?
Can you please also verify the serial number you are entering is exactly the same as what is listed under your account.
If your serial number is valid and registered then please remove all Adobe software. Please follow this by running the CS Cleaner tool - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html. You should then be able to install at that point.
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