Have serial code - lost files

[Zsadist24]

I have a serial number for Fireworks CS5, after a system crash I lost the files...where can I download a copy

[kglad]

here:  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

[Zsadist24]

Well yep that got me the download...now it wants a qualifying product for the upgrade with a serial number....seriously can they make this any harder?

[John Waller]

If you have entered a CS5 upgrade serial number then the installer will require a serial number from an earlier qualifying version in order to install the software with a perpetual license.

If you don't have a serial number from an earlier qualifying version (only CS2, CS3 or CS4 qualify for a CS5 upgrade) then you won't be able to install CS5 other than as a 30 day time limited Trial version.

That has always been the case with upgrades.

If you enter a full version serial number then the installer will install the software with a perpetual license since a qualifying earlier version is not required (since it's not an upgrade).

[Zsadist24]

I understand that however I have had Fireworks since it was Macromedia and and have gotten every damn upgrade they have had. Can you still purchase CS2?

[kglad]

check with adobe support.  you can use chat:  http://www.adobe.com/support/chat/ivrchat.html

[John Waller]

Zsadist24 wrote:

I understand that however I have had Fireworks since it was Macromedia and and have gotten every damn upgrade they have had.

OK, good. So do you not already have a CS2, CS3 or CS4 serial number?