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Russell Reynolds

New Here ,
Jan 09, 2013 Jan 09, 2013

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I have Illustrator Disc but the serial number will not install the programme

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Community Expert ,
Jan 09, 2013 Jan 09, 2013

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what os, what illustrator version and is there an error message?

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LEGEND ,
Jan 09, 2013 Jan 09, 2013

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As kglad said, we need a lot more info...

Mylenium

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Community Expert ,
Jan 09, 2013 Jan 09, 2013

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Are you entering the correct serial number?

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Is it an upgrade serial number (requesting an earlier qualifying version serial number be also entered) or a full version serial number?

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