Replaced hard drive, missing software

[Schirmacherd]

My hard drive has been replaced (mac recall issue) and no longer has CS5 installed. Have tried inserting original discs but can't seem to reload it. Any ideas for retrieving lost software?

[Ned Murphy]

Are the discs not being read or is the installation process halting at some point after it begins?

[Schirmacherd]

Nothing happens, they don't appear in finder or desktop and are ejected after a few minutes. I migrated all my documents from my timemachine but don't know how to retrieve the software. Help!

[Ned Murphy]

Try downloading the trial software from the link below.  You can use your serial number from the discs packaging to activate it after you install it (assuming it does install).

CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.