Gatekeeper reports that the AIR package is damaged

[Roy_Nevo]

We develop an AIR application which runs both on Windows & Mac.

Distribution is done using a signed AIR package.

Installer can be downloaded from www.genomecompiler.com

Since Apple released Mountain Lion, gatekeeper prevents our installer from running and we must instruct our users to change their security settings - Allow applications downloaded from anywhere.

Additional information from apple: http://support.apple.com/kb/HT5290

I purchased an apple developer license and should have all the information needed.

What should I do in order to sign an AIR package using an apple developer ID?

Thanks,

Roy

[chris.campbell · Accepted solution]

Hi Roy,

Could you try the following steps that I received from one of our ADT experts back in October:

I believe what they need to do is signing the Installer app. Mount the dmg file that gets generated by ADT.

Copy the mac Application inside the DMG file to a hard disk.

Use a code signing tool on Mac platform to sign the mac application with their valid certificate.

Put the signed app. Back into a DMG file

Thanks,

Chris

[Roy_Nevo]

Hi Chris,

Thanks for the info - it works. [this also helped]

Now I painfully realize that I can't use the built in updater provided by the framework.

I update my application every month and auto update is crucial.

Is there a way to sign the AIR file with the apple certificate?

What do you suggest?

Thanks,

Roy

[chris.campbell]

Have you seen this article that walks you through updating an app packaged with a native installer?  If so, is this incompatible with the app store?

http://www.adobe.com/devnet/air/articles/updating-air-apps-native-installer.html

Thanks,

Chris

[Mayamoto]

Hello Roy and Chris,

I have a similar setup as your app Roy, a .air app and a badge installation process which worked fine until Mountain Lion. Can you share how were you able to sign the .air app with Apple's "Developer ID Application" certificate to overcome the Gatekeeper blockage?

...and by the way, great work with the genome compiler.

Cheers

Fahed

[Roy_Nevo]

Hi Fahed,

We weren't able to overcome this problem and basically we are expecting all our users to install the standard AIR version.

Roy