• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

cannot install elements 11

Guest
Feb 01, 2013 Feb 01, 2013

Copy link to clipboard

Copied

Stopping at shared technologies. I have been trying for days. I think i just want my money back

Views

436

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Engaged , Feb 01, 2013 Feb 01, 2013

Hi there,

   Sorry for the inconvenience caused to you.

If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive, such as C:\PSE<versionnumber>Installer\, and rerun the installation.

If this doesn't work, then please check the checklist available in this below forum:

 

http://forums.adobe.com/thread/569663?tstart=0

If everything is fine,

...

Votes

Translate

Translate
Engaged ,
Feb 01, 2013 Feb 01, 2013

Copy link to clipboard

Copied

Hi there,

   Sorry for the inconvenience caused to you.

If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive, such as C:\PSE<versionnumber>Installer\, and rerun the installation.

If this doesn't work, then please check the checklist available in this below forum:

 

http://forums.adobe.com/thread/569663?tstart=0

If everything is fine, please follow the steps mentioned in the below forum:

http://forums.adobe.com/message/3155897#3155897

Regards,

Jairaj

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Feb 01, 2013 Feb 01, 2013

Copy link to clipboard

Copied

LATEST

Thank you for your interest, I have finally managed to install elements 11. I changed a file OOBE and opened a new administrator account and copied and pasted the files on the desktop then it worked OK.

Thanks again for your time

David

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines