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Can't install TCS4 on two different XP SP3 systems

New Here ,
Feb 14, 2013 Feb 14, 2013

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I can't install the TCS4 trial version on two different XP SP3 systems. Adobe has no solution to this problem. The Installer says "System Requirements" as error message after selection of the different applications. Then I get the link to the Adobe TCS homepage. Any idea?

Thanks in advance

Martin Kellner

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Technical Communication Suite

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Community Expert ,
Feb 14, 2013 Feb 14, 2013

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Call Adobe Support - it's a freebie call

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New Here ,
Feb 14, 2013 Feb 14, 2013

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Have you read my sentence "Adobe has no solution to this problem" ? 😉 I'm in contact with Adobe. I have an open support issue since the 8th Feb.

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Community Expert ,
Feb 14, 2013 Feb 14, 2013

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Sorry, missed that - just not sure how you think any of us on the forum will be able to help you if Adobe Support can't </grin

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New Here ,
Feb 14, 2013 Feb 14, 2013

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Hope dies last. I can't evaluate without installing. 😉 The second system was a fresh one. No Adobe products beside Acrobat Reader.

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Community Expert ,
Feb 14, 2013 Feb 14, 2013

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I'd strip Reader off - having Acrobat Pro & Reader together isn't recommended

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New Here ,
Aug 03, 2013 Aug 03, 2013

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thanks

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