How do I deactivate a product on a crashed computer so I can use it on my new computer?

[TEWilhite]

I had a laptop crash and was unable to deactivate my Adobe CS3 / Contribute CS3. I loaded Contribute CS3 on my new laptop and it says I have maxed out on activations. I have a single license and I have one computer. How do I get the Contribute CS3 deactivated on my dead computer and activated on my new computer?

[kglad · Accepted solution]

you have to contact adobe support to have them reset your activation number: www.adobe.com/support/chat/ivrchat.html

just copy what your wrote in your first message and paste that into the chat box and you should be helped pretty quickly.  i had a similar issue and was very happy with the chat support.