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I purchased Adobe Photoshop Elements 11 and Premiere Elements 11 online. I have Windows 8 and I can't get it to download. It starts then it says, "Paused" - why?
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Are you able to cancel and reinitiate the download?
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I tried 5 times but each time it said "Suspended" What do I do?
I tried to search for the program files on my computer but they didn't show.
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Are you in the Adobe Download Assistant? You should be able to click on the cancel button next to the download button if so.
Please try initating a direct download of the software by following the directions listed at http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.html. Please make sure you complete the Very Important Instructions section prior to scrolling down and clicking on the download links.