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Install of Framemaker 11 trial won't complete

New Here ,
Feb 27, 2013 Feb 27, 2013

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I downloaded and installation starts through adobe manager.  I am doing a trial installation to evaluate the product, but it stops at 67% ()every time) and won't go forward.  I have tried deleting and starting over, but to no success.  I have Windows 7 on my machine.  Anyone know what the issue may be?

Thanks

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Technical Communication Suite

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Adobe Employee ,
Feb 27, 2013 Feb 27, 2013

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Moving this discussion to the Framemaker General Discussion forum.

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Community Expert ,
Feb 28, 2013 Feb 28, 2013

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should have moved it to the TCS Installation thread

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Community Expert ,
Feb 28, 2013 Feb 28, 2013

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@Amanda06 - give Adobe Support a call - installation issues are usually a free call. Make sure that you have full local admin rights to your machine. You may also have a very enthusiastic anti-virus scanner running too. Try turning that off temporarily while installing the trial.

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Adobe Employee ,
Feb 28, 2013 Feb 28, 2013

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Thanks Jeff moving this discussion to the Technical Communications Suite Installer forum.

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