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Uninstall Edge Animation Preview HELL

Participant ,
Mar 11, 2013 Mar 11, 2013

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Hi, I'm trying to uninstall Edge Animation Preview.  It is not in my PC's regisntry, there are no uninstall files or options.  There are no Edge folders, but yet I can't install the NEW Edge Animate application.

I don't want to use the CS Cleaner Tool because I don't want to uninstall CS5.5 and CS6 and all their respective updates and preferences.

So please Adobe, address this issue please, a lot of people are asking about this.  Please change the installer or give us a better tool to fix this.

I have spent hours trying to fix this.  What is the point of being a Cloud Member and trying your software if we can't install future versions that we've paid for?

Thanks

Anton

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correct answers 1 Correct answer

Participant , Mar 11, 2013 Mar 11, 2013

UPDATE:  i have tried the Creative Suite Cleaner tool and if you choose Creative Cloud in the first menu, it gives you the option to remove Edge Animation Preview.

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LEGEND ,
Mar 11, 2013 Mar 11, 2013

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Like it or not, you will have to use the cleaner tool/ delete the caps.db in the caps folder. That's just how it works.

Mylenium

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Participant ,
Mar 11, 2013 Mar 11, 2013

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UPDATE:  i have tried the Creative Suite Cleaner tool and if you choose Creative Cloud in the first menu, it gives you the option to remove Edge Animation Preview.

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