reload CS5 on computer upgrade

[Sue Rakes]

I purchased CS5 online and upgraded my desktop computer (binned the old computer).  I have proof of my purchase and my CS5 is registered in my account (with my serial number).  I need to reload CS5 on my new desktop computer.  Please advise.

[kglad]

if you follow all 7 steps, you can download the trial here:  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

and activate with your serial num.

if you have a dl problem, you didn't follow all 7 steps.  re-read and retry.

[Sue Rakes]

thanks kglad, but prodesign tools link you sent is a bad link indicating

This webpage is not available

[kglad]

again, if you have a dl problem, you didn't follow all 7 steps.  re-read and retry.

[Sue Rakes]

again, this link is not presenting itself in chrome explorer...no way to even read 7 steps.  will open in IE and see if I can get it to work...just need to know that this is a valid link please

[Jeff A Wright]

The links are perfectly valid.  Please complete the Very Important Instructions section prior to scrolling down the page and clicking on the donwload links.

[Sue Rakes]

I am still unable to load this link on my desktop OR laptop on all of these 3 browsers (IE, Firefox and Chrome)...please advise what I need to do to reach this link....without it I am unable to download PS CS5 on my new computer.  Please help.  After a very frustrating call with customer service last week I was told I could NOT use PS CS5 on my computer since CS6 was released. 

[kglad]

what product are you trying to download?

[Sue Rakes]

i am trying to reload PS CS5 on my new desktop computer (it is currently installed and working on my laptop)...i have the serial number as well as proof of purchase and it shows up in my products

[Sue Rakes]

hi, i was finally able to get this loaded, but now am having an activation limi warning (my old desktop is now disposed of).  I am unable to deactivate a computer I replaced.  What do I do now?

[Sue Rakes · Accepted solution]

i contacted adobe support and surprisingly had a very productive chat with a rep who reset my activation limit.  solved.

[kglad]

yes, adobe support (www.adobe.com/support/chat/ivrchat.html) generally handle the activation issue very well.