Copy link to clipboard
Copied
My hard drive crashed so I need to reinstall my student version of CS5. I still have discs and serial numbers. Do I need to uninstall - programs are showing up but obviously won't open- before I re-install. Will I run into problems like having to re-verify student eligibility, etc.? Thanks for the help.
If the files are installed but are not working you should probably uninstall and reinstall them. I don't think you will need to reverify eligibility since that should have been part of your getting the serial numbers in the first place.
I do not know if you will need to reactivate things, but if aso and you run into any problems, you can contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
Copy link to clipboard
Copied
If the files are installed but are not working you should probably uninstall and reinstall them. I don't think you will need to reverify eligibility since that should have been part of your getting the serial numbers in the first place.
I do not know if you will need to reactivate things, but if aso and you run into any problems, you can contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact: