Installer DB is Corrupt error when installing Photoshop CS3 on a new Windows 8 PC

[d.austin1]

The PC came with Photoshop Elements 11 pre-installed. I tried to install Photoshop CS3, then I got the error.  From other posts, it looks like the recommendation is to uninstall Photoshop Elements first.  Problem is, I don't have a disk to reinstall Elements since it was factory installed, and I want to have both.  Any ideas?

[kglad · Accepted solution]

if you have a valid serial number for pse 11, you can download the trial and activate with your serial number.

[d.austin1]

After uninstalling PSE 11 and deleting all the Adobe directories (including hidden ones), I was then able to install CS3.  After a 20 minute chat with HP, I am supposed to get a call back within 48 hours to see if they will give me a serial number to reinstall PSE 11.  I paid over $3000 for a high-end PC to use for photo editing, I certainly hope they would let me reinstall the software that they included with the original build (no disk or serial number included with original shipment).