Adobe Flash Player not allowed

[chefdavid_n_]

When trying to open a video I always get this message 'Adobe Flash Player not allowed". If I right click I get a message saying "allow this plug in". I click that and the video works. Sometimes the right click does nothing, so I cannot view the video.

[chris.campbell]

To help troubleshoot we'll need the following system information:

• Operating system
• Browser
• Flash Player version

Thanks,

Chris

[chefdavid_n_]

Windows 7

Chrome (although I also have IE installed)

11.6.602.180

Thank You!

[chris.campbell]

What extensions do you have installed with Chrome?  You can see these by going to "about:extensions" in Chrome's address bar.

[chefdavid_n_]

Adblock Plus 1.4

Checker Plus for Gmail 12.0

Chrome to Mobil 1.0.0

Fastest Chrome Browse faster 7.0.3

Google Chrome to Phone Extension 2.3.1

Google Dictionary 3.0.17

Google Docs 0.5

Google Translate 1.2.4

Invisible Hand 3.8 31

Shopping Assistant 3.5.0.2

Solitaire 1.4.3

Thank you!

[chris.campbell]

I'm concerned about the "allow this plugin" menu item that you describe seeing sometimes.  This doesn't sound like a default Chrome menu.  Could you try temporarily disabling all of these to see if one of these is blocking Flash and is the owner of this menu item?

[chefdavid_n_]

I'm sorry. Disabling all of what?

Thanks.

On Thu, Mar 28, 2013 at 11:06 AM, Chris Campbell

[chris.campbell]

Your different extensions

[chefdavid_n_]

I have removed them all, but the problem persists.

On Thu, Mar 28, 2013 at 12:04 PM, Chris Campbell

[chris.campbell · Accepted solution]

Ok, thank you for trying.  Let's try this instead. 

1. Go to "about:settings" in the address bar. 
2. Click "show advanced settings..."
3. Click the "Content Settings..." button. 
4. Scroll down to the Plug-ins section and verify that "Run Automatically (recommended)" is selected.

[chefdavid_n_]

Hi Chris,

That did it! Thank you so much!

David

On Thu, Mar 28, 2013 at 12:17 PM, Chris Campbell