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Adobe CS2 Activation issue

New Here ,
Feb 19, 2013 Feb 19, 2013

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Every time we launch CS2 it asks for Activation. I visited Adobe help center for solution and Adobe suggests downloading new installer of CS2. But adobe says you have to use the serial No (1045-1412-5685-1654-6343-1431) for successful installation as mentioned on the link

https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads

My worry is that when we had purchased CS2, we were given a different serial No.

Can we uninstall the older version of CS2?

Are we authorized to use the new serial No?

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correct answers 1 Correct answer

Community Expert , Feb 19, 2013 Feb 19, 2013

uinstall your original cs2 programs.

then download and install the program for which your were originally licensed: http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html

activate using the serial number listed with the program you download.

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Community Expert ,
Feb 19, 2013 Feb 19, 2013

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uinstall your original cs2 programs.

then download and install the program for which your were originally licensed: http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html

activate using the serial number listed with the program you download.

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New Here ,
Mar 29, 2013 Mar 29, 2013

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I donwloaded this apparent 'fix'pf 3 files which are all exe files. They are completely different to the ones mentioned in the accompanying PDF of how to instal. Adobe are worng to have done this to their customers. I have already wasted nearly a day uninstalling, downloading, and then trying to instal with a set of files that the installer seems to see onlythe first one of the necessary three.

If anyone has managed to reinstall CS2 using these 3 files then please can you leave good clear instruction - Adobe are, so far at least,  misleading those who download and make the effort to tyr and fix something purposly broken by Adobe. They seem only interested in their need to sell something else - get more money - force faithful customers into their plans. This activation discontinuation is a sly and  disrespectful action by Adobe. Thumbs down.

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Community Expert ,
Mar 29, 2013 Mar 29, 2013

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the 2nd of the 3 files, by default, extracts to an incorrect directory.

to remedy, extract all three and then move the extracted cd2 and cd3 files to the directory created by the extracted cd1.

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