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help with ps e 10 on a mac

New Here ,
Apr 01, 2013 Apr 01, 2013

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I have a mac, and cant seem to get camera raw so that i can edit raw files in elemensts 10  can i uninstall the program and then reinstall it and will i have to register again/?

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correct answers 1 Correct answer

Community Expert , Apr 01, 2013 Apr 01, 2013

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Community Expert ,
Apr 01, 2013 Apr 01, 2013

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you can uninstall and reinstall.  during your reinstall you'll be prompted for your serial number.

or, you could try manually updating your camera raw file: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5316

or, you might want to check the adobe dng converter: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5485

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New Here ,
Apr 01, 2013 Apr 01, 2013

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thanks i have tried manually with the download then the patch thing comes up and i cant install that, Im pretty sure i have the dng convertor just overwelmed

THANKS FOR HELPING

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Community Expert ,
Apr 01, 2013 Apr 01, 2013

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New Here ,
Apr 02, 2013 Apr 02, 2013

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thank you so much for the help!!!

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Community Expert ,
Apr 02, 2013 Apr 02, 2013

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you're welcome.

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