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CS3 Master Collection installer asking for a nonexistent optical drive letter

New Here ,
Apr 02, 2013 Apr 02, 2013

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I'm trying to install Illustrator from the installation disk. The installation requests that Disk 1 be inserted into drive L. My optical drive letters are D and G. How can I coerce the program to use an actual dvd/cd drive?

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Community Expert ,
Apr 02, 2013 Apr 02, 2013

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if you have any software mounted drives, you could try removing those.

or, you could work around the problem by downloading the installation files:  http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

if you dl the trial, you must follow all 7 steps.  your serial number will activate.

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New Here ,
Apr 02, 2013 Apr 02, 2013

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Thanks for getting back so quickly. I did try your suggestion but...

HTTP ERROR: 404 /support/downloads/dlm/main.jsp

RequestURI=/support/downloads/dlm/main.jsp


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Community Expert ,
Apr 02, 2013 Apr 02, 2013

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you MUST follow all 7 steps.

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New Here ,
Apr 02, 2013 Apr 02, 2013

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What part of HTTP error 404 has the seven steps???

A 404 error means the page is unavailable.

The fact is, the page that you put a link to is not there!

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Community Expert ,
Apr 02, 2013 Apr 02, 2013

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The 404 means you have not followed the Very Important Instructions on the prodesigntools page before clicking the download links.

The 7 steps are crucial for setting the correct cookies on your hard drive so that the Adobe servers will grant you access to the download files when you click the links.

So:

  1. Go back to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
  2. Follow the Very Important Instructions (Step 0 to Step 6 = 7 Steps)
  3. Then click the download links and they will work.

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Community Expert ,
Apr 02, 2013 Apr 02, 2013

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the links all work IF you read and follow each of the 7 steps.

so again, read each of the 7 steps and then follow each of the 7 steps.

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New Here ,
Apr 03, 2013 Apr 03, 2013

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kglad

I did what you instructed. I received 2 files for the Illustrator CS3 download.

Now I have 2 files with no file extensions that I can do nothing with.

I have ADBEILSTCS3_WWE and ILSTCS3_Cont_WWE.

I also have the Adobe Download Assistant.exe.

What do I do with these *_WWE files now?

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Community Expert ,
Apr 03, 2013 Apr 03, 2013

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1. are you using a mac or pc?

2. did you download the mac files or the pc files?

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