How do I deactivate DreamWeaver when the hard drive died?

[OnlyOneWay-Jesus]

How do I deactivate DreamWeaver when the hard drive died?  It will not reinstall on the new PC because it wants the old one deactivated, which is impossible.  There is no way I can deactivate it and I have a legitimate copy.  I had it on one PC that died, so I bought a new PC and put it on that.  A few days later I had to return the new one because of problems with the PC.  They give me a replacement which seems to be working OK, only now Adobe thinks I have DreamWeaver all over the place.  I don't have it anywhere.  All I want to do is put my legitimate copy on my new PC.  HELP!!!

[Ned Murphy · Accepted solution]

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.  They can take care of the deactivation for the lost drive.  Chat operates 24/7.

Here are some links to help make contact:

http://www.adobe.com/support/chat/ivrchat.html

http://www.adobe.com/support/download-install/supportinfo/

[OnlyOneWay-Jesus]

Thanks! Will do. I need my DreamWeaver. Sigh…

[OnlyOneWay-Jesus]

I ended up calling 1-800-642-3623 and they fixed me right up with no problem. Thanks again!