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my dreamweaver cs6 serial number is invalid?

New Here ,
Apr 10, 2013 Apr 10, 2013

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my dreamweaver cs6 serial number is invalid?

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Adobe Employee ,
Apr 10, 2013 Apr 10, 2013

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Which operating system are you using?

What is the exact error message that you get?

Is it an upgrade for Dreamweaver ?

Regards

Bhawna Gupta

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New Here ,
Apr 11, 2013 Apr 11, 2013

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I'm using XP sp 3, the exact message is 'the serial number you entered is invalid. please try again. if the problem persists, contact customer support.

I've tried upgrading and a clean install, but get the same message.

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Adobe Employee ,
Apr 11, 2013 Apr 11, 2013

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What previous versions did you have of Adobe products already installed on your windows XP?

What is the license type of your previous product and what was the name of product?

Did you purchased for Dreamweaver CS6 license for a single machine (Retail) or multiple machine (Volume)?

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