can not install adobe air

[Xam98]

Hello, unfortunately I can not complete the installation of adobe air. The error that is generated is this: There was an error while installing Adobe AIR. It is possible that you have not been authorized by the Administrator to perform the installation. Please contact the administrator.

In my computer there is only one administrator account.

I searched the log file and this is what was reported by it, can anyone help? Thanks!

[2013-04-19:12:25:56] Runtime Installer begin with version 3.7.0.1530 on Windows XP x86
[2013-04-19:12:25:56] Commandline is:
[2013-04-19:12:25:56] No installed runtime detected
[2013-04-19:12:25:59] Starting runtime install. Installing runtime version 3.7.0.1530
[2013-04-19:12:25:59] Installing msi at c: \ docume ~ 1 \ admin \ LOCALS ~ 1 \ temp \ air1.tmp \ setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B }
[2013-04-19:12:26:04] Error occurred During msi install operation; beginning rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]
[2013-04-19:12:26:04] Rolling back install of c: \ docume ~ 1 \ admin \ LOCALS ~ 1 \ temp \ air1.tmp \ setup.msi
[2013-04-19:12:26:04] Rollback complete
[2013-04-19:12:26:04] Exiting two to error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]
[2013-04-19:12:28:41] Runtime Installer end with exit code 7
[2013-04-19:12:47:56] Runtime Installer begin with version 3.7.0.1530 on Windows XP x86
[2013-04-19:12:47:56] Commandline is:
[2013-04-19:12:47:56] No installed runtime detected
[2013-04-19:12:47:58] Starting runtime install. Installing runtime version 3.7.0.1530
[2013-04-19:12:47:58] Installing msi at c: \ documents and settings \ admin \ Desktop \ New Folder \ setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-19:12:48:02] Error occurred During msi install operation; beginning rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]
[2013-04-19:12:48:02] Rolling back install of c: \ documents and settings \ admin \ Desktop \ New Folder \ setup.msi
[2013-04-19:12:48:02] Rollback complete
[2013-04-19:12:48:02] Exiting two to error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]
[2013-04-19:12:48:04] Runtime Installer end with exit code 7

[kglad]

try this: http://support.microsoft.com/mats/Program_Install_and_Uninstall/en-us

[Rave · Accepted solution]

Hi Xam98,

Please refer the KB Doc : http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html