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Install language is Greek not English

New Here ,
Apr 22, 2013 Apr 22, 2013

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I downloaded a trial version of Adobe Acrobat XI while awaiting delivery of my disc. After Install, the language looks like Greek. I selected English (North American) which did change to English in the initial window. But the selection choices still show in Greek. I tried reinstalling (repair) but the same problem persists.

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Adobe Employee ,
Apr 22, 2013 Apr 22, 2013

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The Acrobat trial installation is using the language settings for your operating system.  Which operating system are you using specifically?

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New Here ,
Apr 22, 2013 Apr 22, 2013

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I'm using windows 7 professional, 64 bit.

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Adobe Employee ,
Apr 22, 2013 Apr 22, 2013

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Please check your Region and Language Control Panel to verify it is set to the correct language as well.

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New Here ,
Apr 22, 2013 Apr 22, 2013

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When I open my Adobe XI, I'm presented with a screen that includes a drop

down list to select my language and region.

I selected Enflish (North American) and, as seen below, the software

license language changes to english, but the remainder of the screen is

non-english.

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Adobe Employee ,
Apr 22, 2013 Apr 22, 2013

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Hi,

Please try to translate the options and try to navigate as follows:

1. click on "Edit"

2. click Preferences

3. click on "Language" and change application language by selecting"English" or "Same as the operating system"

Thanks

Kapil Malik

Regards,
Kapil Malik

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New Here ,
Apr 22, 2013 Apr 22, 2013

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I see nothing like preferences. I do not understand how an installation

package can get so screwed up. But the gibberish language continues despite

anything I click on.

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Adobe Employee ,
Apr 24, 2013 Apr 24, 2013

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In this case you should consider un-installing it completely using Acrobat Cleaner tool from:

http://labs.adobe.com/downloads/acrobatcleaner.html

Thanks

Kapil

Regards,
Kapil Malik

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