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Internal Software Error message

Apr 23, 2013 8:46 PM

Tags: #adobe #encore #dvd #cs6 #build #encore_cs6

On both my MacBook Pro and MacPro and 3 different drives, I get a similar error message each time I try to burn a DVD.


internal software error: /volumes/builds/mango/main/xcodeprojects/authorcore/../../Sonic/DVDCr eator/FormatLib/Volulator/TitlePlanner/CVOBUPlanner.cpp, line 332


On my MacBook Pro replace Mango with Amawat


any idea what is happening?

  • Currently Being Moderated
    Apr 23, 2013 8:55 PM   in reply to The_Digital_Attic

    That is the DISPLAY of a message created by the Sonic authorcore... which seems to be related to a title


    Since the Sonic modules don't belong to Adobe, figuring out the exact meaning of such messages is not always easy

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  • Currently Being Moderated
    Apr 24, 2013 7:04 AM   in reply to The_Digital_Attic

    Adobe licensed the guts of Encore from Sonic (later bought by Roxio). Error messages from that Sonic "authorcore" - as well as many other Encore error messages - are often rather cryptic. The message comes from a path of vobulator (vob - Encore must mix together the video and audio streams to create th VOB files of DVD specs) and TitlePlanner. I don't know if that has anything to do with a title. And in any event, a title from Premiere, once it is in Encore, is part of a video stream. Title more likely refers to a DVD "title" (a timeline).


    Click the "Discussons" lnk at the bottom of this page, then in the "Ask a Question" box at the top of the page, put "CVOBUPlanner.cpp, line 332." I have not looked at the links, but they may give you some troubleshooting options.

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